This Major Hotel Loyalty Program Just Overhauled Its Points System — and 136 Properties Are Affected
World of Hyatt is expanding from three to five redemption levels and shifting 136 hotels across its award chart, effective May 20.
Hyatt Inclusive Collection parent company Hyatt Hotels is rolling out significant changes to its World of Hyatt loyalty program that will affect how members redeem points at 136 properties worldwide, including popular all-inclusive resorts across the Caribbean and Mexico.
Effective May 20, Hyatt is expanding its award chart from three redemption levels (off-peak, standard, and peak) to five (lowest, low, moderate, upper, and top) within each of its eight existing categories. The restructuring means travelers booking stays at properties like Hyatt Zilara Cancun or Hyatt Ziva Cap Cana will encounter a wider range of point costs depending on when they travel.
Of the 136 hotels changing categories, 24 will shift to a lower award tier, making them cheaper to book with points. The remaining 112 will move to a higher category, requiring more points for a free night. More than 90 percent of Hyatt hotels will remain in their current categories, a company spokesperson confirmed.
The impact on all-inclusive travelers is mixed. On the low end of Category 1, redemption costs drop from 3,500 to 3,000 points per night. But the high end of that same category jumps from 6,500 to 9,000 points. At the top of the chart, Category 8 hotels could cost up to 67 percent more on peak nights than under the current system.
What It Means for All-Inclusive Travelers
Hyatt's all-inclusive portfolio has grown rapidly since its acquisition of Apple Leisure Group. Brands like Hyatt Ziva and Hyatt Zilara have become go-to options for points-conscious travelers seeking all-inclusive stays in destinations like Cancun, Riviera Maya, and Jamaica.
The expanded redemption levels should help the program handle peak demand more precisely, according to Hyatt. Rather than broad category shifts, the five-tier structure lets the company adjust pricing within categories more granularly.
Later this year, Hyatt plans to introduce digital points sharing and early access to award night availability for its top-tier members. The program ended Q1 2026 with approximately 66 million members, an 18 percent increase year over year.
