Part of Hyatt Inclusive Collection

Hyatt Ziva

Hyatt's family-friendly all-inclusive brand offering elevated resort experiences in Mexico and the Caribbean with World of Hyatt integration.

Official Website YouTube6 resorts listed

Operates in:Dominican Republic Jamaica Mexico

What They Do Best

Hyatt Ziva is the family-friendly all-inclusive brand under the Hyatt Inclusive Collection umbrella. Launched in 2013 as a joint venture between Hyatt and Playa Hotels & Resorts, Hyatt Ziva delivers a premium all-inclusive experience for families and couples with the backing of the World of Hyatt loyalty ecosystem. This loyalty integration is a significant differentiator — guests can earn and redeem Hyatt points, and elite status benefits apply, making it one of the most rewarding all-inclusive brands for frequent hotel program members.

Resort Experience

Hyatt Ziva resorts offer multiple gourmet restaurants, premium bars, supervised KidZ Club programs, water sports, and entertainment. The Hyatt brand brings a consistency of quality that travelers rely on. Properties feature modern room designs, multiple pool areas (including adults-only sections), fitness centers, and spa facilities. The all-inclusive package is comprehensive, covering meals, premium drinks, non-motorized water sports, entertainment, and resort activities. Club level upgrades provide enhanced amenities and exclusive spaces.

Locations & Properties

Hyatt Ziva properties are located in Cancun (beachfront on the Hotel Zone), Los Cabos (on Medano Beach), Puerto Vallarta, Cap Cana (Dominican Republic), and Rose Hall (Jamaica). Each property occupies prime beachfront real estate. Hyatt Ziva Cap Cana is one of the newer additions, featuring a massive pool complex, lazy river, and access to the exclusive Cap Cana marina and Punta Espada golf course designed by Jack Nicklaus.

Guest Experience

Hyatt Ziva is the go-to for World of Hyatt loyalists seeking an all-inclusive vacation. Points bookings and elite benefits make this brand especially popular with business travelers using hotel points for family vacations. The Hyatt name also provides a level of brand trust and consistency that newer or independent brands may lack. Reviews consistently praise food quality, cleanliness, and staff friendliness across the portfolio.