Is Viva Maya by Wyndham, A Trademark All Inclusive Resort all-inclusive?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort is an all-inclusive resort. Most dining, drinks, and activities are included in your stay.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort adults-only?

No, Viva Maya by Wyndham, A Trademark All Inclusive Resort is family-friendly and welcomes guests of all ages. The resort features a kids club.

How many restaurants does Viva Maya by Wyndham, A Trademark All Inclusive Resort have?

Viva Maya by Wyndham, A Trademark All Inclusive Resort has 6 restaurants and dining venues.

How many pools does Viva Maya by Wyndham, A Trademark All Inclusive Resort have?

Viva Maya by Wyndham, A Trademark All Inclusive Resort has 4 swimming pools.

How many rooms does Viva Maya by Wyndham, A Trademark All Inclusive Resort have?

Viva Maya by Wyndham, A Trademark All Inclusive Resort has 604 rooms and suites.

What is the star rating of Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is a 4.0-star resort.

What resort chain is Viva Maya by Wyndham, A Trademark All Inclusive Resort part of?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is part of Viva Wyndham Resorts.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have beach access?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort has beach access.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a kids club?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort has a kids club with supervised activities for children.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort good for families?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort is family-friendly and welcomes guests of all ages. It features a kids club with supervised activities. The resort has 4 pools.

What's included at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Viva Maya by Wyndham, A Trademark All Inclusive Resort includes All meals (breakfast, lunch, dinner) and 24-hour snacks., Unlimited alcoholic and non-alcoholic beverages, cocktails, and house wines, with 24-hour bar service., Welcome cocktail upon arrival., Non-motorized land and water sports (e.g., kayaking, paddleboarding, windsurfing)., Introductory diving lessons in the pool., and more.

What is the best room at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

The top room category at Viva Maya by Wyndham, A Trademark All Inclusive Resort is the Superior Queen Room with Pool View - Non-Smoking. Offering views of the pool, this room is situated near the adult-only pool and is equipped with two queen beds.

All-Inclusive

Viva Wyndham Resorts

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Playa del Carmen, Riviera Maya, Mexico

Family-Friendly Adventure & Active

4.0 Stars

604 Rooms

6 Restaurants

4 Pools

What Guests Say

7.8/ 10

Above Average

Based on 12.6k reviews

Category Scores

Dining

6.5

Service

9.5

Rooms

Cleanliness

8.5

Location

9.5

Value

Guests Love

Beautiful Beach
Guests consistently laud the resort's pristine, well-maintained private beach with calm, clear turquoise waters, making it a significant draw.
Exceptional Service
The staff receives high praise for their kindness, attentiveness, and willingness to go above and beyond, greatly enhancing the guest experience.
Engaging Activities & Entertainment
The resort offers a vibrant array of daily activities and nightly shows, including the popular trapeze, ensuring endless fun for all ages.
Prime Location
Its convenient proximity to Playa del Carmen allows for easy exploration, while the resort maintains a private, laid-back atmosphere.
Lush Tropical Grounds
The resort's well-maintained, tropical landscaping creates a cozy, immersive jungle-like ambiance enjoyed by many guests.

Guests Warn

Inconsistent Dining Quality
A recurring concern is the mediocre, bland, or repetitive nature of the buffet and some à la carte food options, especially during longer stays.
Outdated Room Conditions
Some guests find rooms to be basic or dated, with occasional reports of minor maintenance issues or noise disturbances from entertainment.
Potential for Sargassum
Like many Caribbean destinations, seaweed (sargassum) can affect the beach at certain times, though the resort makes efforts to clean it.
Wi-Fi Limitations
Connectivity can be weak or inconsistent in some areas, potentially impacting guests needing reliable internet access.

Aggregate score derived from public review platforms. Category scores reflect our editorial assessment based on analysis of guest reviews. ResortFlock is not affiliated with or endorsed by any review platform.

Reviewed by Resort Flock Staff·Last updated April 2026

Overview

Viva Maya's main selling point is scale: the 12,200 sq meter main pool is among the largest in Riviera Maya, the resort has 604 rooms, and the activity program is built around that energy rather than against it. This is not a quiet, boutique escape. It is a high-traffic family resort with constant organized activity, a trapeze rig on the grounds, live shows nightly, and enough going on that families with active children tend to love it.

The trapeze is the activity that most distinguishes Viva Maya from comparable Playa del Carmen properties. It's supervised by trained instructors, available to both adults and children, and runs on a schedule throughout the day. If you've never seen your 8-year-old on a flying trapeze, this is the place for that to happen. It also functions as a resort-wide social catalyst — guests who share the trapeze experience tend to end up at dinner together.

The honest issue is room condition. At 604 rooms and 20+ years old (opened 2002), the guestrooms show their age in some buildings. Reports of basic or dated finishes, inconsistent water pressure, and thin walls appear often enough to be credible. The resort's budget-friendly price point is partly what's reflected in the room finishes.

Practically: 604 rooms at 3.5 stars, four distinct pool areas, Necui Spa with four massage rooms, Viva Kid's Club for ages 4–12. Cancun airport is 54–60 minutes away. The 'Stay at 1, Play at 2' exchange with Viva Azteca is the other main operational feature.

Pros

+The supervised flying trapeze is available for adults and children alike — the single most distinctive activity at any Playa del Carmen all-inclusive
+12,200 sq meter main pool has enough room for the full occupancy without feeling overcrowded — a rarity at 600+ room resorts
+The beach cleaning program keeps seaweed levels manageable even in the May–October season when neighboring resorts struggle

Cons

−604 rooms opened in 2002 means some buildings show significant age in finishes and fixtures — room condition varies noticeably by building
−At 604 rooms, service response times in restaurants and at bars can slow during peak meal periods

Tips

Ask at check-in which buildings were most recently renovated — room condition varies significantly between older and newer sections of the property
Sign up for the trapeze on your first afternoon, not as an afterthought on day four — the schedule fills and it's the activity guests most regret skipping
The adults-only infinity pool is the best midday escape from the family energy — access is part of your all-inclusive rate and it's consistently less crowded than the main pool
Specialty restaurants for all nights should be reserved in the first two hours of arrival — the booking window closes fast during high-season weeks

FAQ

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort all-inclusive?: Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort is an all-inclusive resort. Most dining, drinks, and activities are included in your stay.
Is Viva Maya by Wyndham, A Trademark All Inclusive Resort adults-only?: No, Viva Maya by Wyndham, A Trademark All Inclusive Resort is family-friendly and welcomes guests of all ages. The resort features a kids club.
How many restaurants does Viva Maya by Wyndham, A Trademark All Inclusive Resort have?: Viva Maya by Wyndham, A Trademark All Inclusive Resort has 6 restaurants and dining venues.
How many pools does Viva Maya by Wyndham, A Trademark All Inclusive Resort have?: Viva Maya by Wyndham, A Trademark All Inclusive Resort has 4 swimming pools.
How many rooms does Viva Maya by Wyndham, A Trademark All Inclusive Resort have?: Viva Maya by Wyndham, A Trademark All Inclusive Resort has 604 rooms and suites.
What is the star rating of Viva Maya by Wyndham, A Trademark All Inclusive Resort?: Viva Maya by Wyndham, A Trademark All Inclusive Resort is a 4.0-star resort.
Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located?: Viva Maya by Wyndham, A Trademark All Inclusive Resort is located in Playa del Carmen, Riviera Maya, Mexico.
What resort chain is Viva Maya by Wyndham, A Trademark All Inclusive Resort part of?: Viva Maya by Wyndham, A Trademark All Inclusive Resort is part of Viva Wyndham Resorts.
Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a spa?: Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort has an on-site spa. Necui Spa has a small footprint for a 604-room property: two steam rooms, one hydrotherapy room, one facial room, and four massage treatment rooms.
Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have beach access?: Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort has beach access.
Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a kids club?: Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort has a kids club with supervised activities for children.
Is Viva Maya by Wyndham, A Trademark All Inclusive Resort good for families?: Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort is family-friendly and welcomes guests of all ages. It features a kids club with supervised activities. The resort has 4 pools.
What's included at Viva Maya by Wyndham, A Trademark All Inclusive Resort?: Viva Maya by Wyndham, A Trademark All Inclusive Resort includes All meals (breakfast, lunch, dinner) and 24-hour snacks., Unlimited alcoholic and non-alcoholic beverages, cocktails, and house wines, with 24-hour bar service., Welcome cocktail upon arrival., Non-motorized land and water sports (e.g., kayaking, paddleboarding, windsurfing)., Introductory diving lessons in the pool., and more.
What is the best room at Viva Maya by Wyndham, A Trademark All Inclusive Resort?: The top room category at Viva Maya by Wyndham, A Trademark All Inclusive Resort is the Superior Queen Room with Pool View - Non-Smoking. Offering views of the pool, this room is situated near the adult-only pool and is equipped with two queen beds.

What's Included

Included in Your Stay

All meals (breakfast, lunch, dinner) and 24-hour snacks.
Unlimited alcoholic and non-alcoholic beverages, cocktails, and house wines, with 24-hour bar service.
Welcome cocktail upon arrival.
Non-motorized land and water sports (e.g., kayaking, paddleboarding, windsurfing).
Introductory diving lessons in the pool.
Climbing wall, archery, tennis, and beach volleyball.
Daily activities programs and an international animation team.
Live evening entertainment and theme parties.
Disco/sports bar and dance classes.
Weekly handicrafts market.
Access to the Viva Kid's Club with its own swimming pool (ages 4-12) and mini disco.
Use of the gymnasium/fitness center.
Lounge chairs and beach towels.
Wi-Fi access in rooms, lobby, gym, pools, and restaurants (or hotspots).
All taxes and gratuities.
24-hour room service (in some room/suite categories).

Available at Extra Cost

Spa treatments, body treatments, beachside massages, and salon services at Necui Spa.
Airport shuttle service.
Motorized water sports (e.g., jet skiing).
Babysitting services.
Use of the safety deposit box.
Rental of private cabanas by the pools.
Special dinners, specific dishes, or certain premium brand beverages.
PADI certifications and off-resort scuba diving excursions.
Ecological tax charged per room per night.
Additional charges for guests beyond two when booking award nights.