AAA Five Diamond and Forbes Five-Star rated — one of Mexico's most awarded all-inclusive resorts
Every room is a suite starting at 1,000 sq ft with private terrace and ocean or pool views
Truly all-inclusive: premium spirits, wines, 24-hour room service, and stocked minibar included
Exceptional dining with Michelin-recognized chefs and three AAA Four Diamond restaurants
Outstanding check-in experience with complimentary massage, welcome drink, and cool towel
World-class SE Spa with 20 treatment rooms and guided hydrotherapy circuit
Excellent kids club (9 AM–11 PM) and separate teen club with engaging programming
Beautiful Banderas Bay beach with free water sports equipment and surfing lessons
Cons
Pool areas can be crowded during high season (December through March)
Poolside chair reservations can be competitive in early morning hours
Some ocean view suites have partially obstructed views from palm trees or the Azul restaurant
A la carte restaurants require advance reservations (concierge handles this)
WiFi signal can be weak or slow around the pool area
Premium pricing — consistently among the most expensive all-inclusives in Mexico
Hyatt Ziva Cap Cana
Pros
Exceptional, attentive, and friendly staff service.
Immaculate, new, and well-maintained modern facilities.
Fantastic on-site water park with lazy river and slides.
High-quality and diverse food, especially the buffet and hibachi.
Spacious, comfortable, and modern all-suite accommodations.
Beautiful, pristine, and swimmable Juanillo Beach.
Dedicated family-friendly environment and activities.
Adults-only access to adjacent Hyatt Zilara amenities.
Quality, well-made drinks that are not watered down.
Cons
Occasional presence of seaweed on Juanillo Beach.
Main pools can be unheated and cold.
Summary
Grand Velas Riviera Nayarit has a higher guest rating, while Grand Velas Riviera Nayarit has more restaurants, while Hyatt Ziva Cap Cana is the larger property, while Hyatt Ziva Cap Cana has more dining venues, while Grand Velas Riviera Nayarit offers more activities.
