Above Average
Based on 2k reviews
Exceptional Staff
Guests consistently praise the staff for their friendliness, helpfulness, and professional, attentive service throughout their stay.
Excellent Pool Facilities
The large swimming pools and the engaging children's water park with a pirate ship are highly enjoyed by both families and adults.
Convenient Free Shuttle
The complimentary shuttle bus service to Torremolinos center and Playamar Beach significantly enhances mobility and accessibility from the hotel's location.
Spacious & Clean Accommodations
Rooms are frequently commended for their generous size and cleanliness, providing a comfortable base for guests.
Inconsistent Food Quality
Many guests report disappointment with the food's lack of variety, repetitiveness, or overall quality, especially for lunch and dinner, advising against high expectations for gourmet dining.
Dated Room Decor
While clean and spacious, rooms are often described as dated, which might not appeal to guests looking for modern and recently renovated interiors.
Potential Noise Issues
The hotel's proximity to a motorway can result in noticeable noise levels, which might impact the sleep quality for some guests, especially in rooms facing the road.
Late Kids' Entertainment
The evening children's entertainment is often criticized for starting late and being of limited duration, making it unsuitable for younger families.
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Biosphere Certification
Biosphere Responsible Tourism
At 5 km from Malaga Airport, AluaSun Costa Park is one of the most airport-convenient all-inclusives on the Costa del Sol — the drive in takes under 15 minutes and doesn't require navigating resort motorway traffic. That convenience, combined with an on-property water park for children and a free seasonal shuttle to the beach and Torremolinos town center, makes it a practical pick for families who want logistics handled and kids entertained.
Families are clearly the target market. The Astro Club runs daily for children aged 4–12, and the dedicated water park — pirate ship, slides, interactive water jets — consistently draws the most positive guest feedback of any amenity on the property. The three separate pools (main pool, outdoor kids' pool, and seasonal splash zone) mean families with young children and adults wanting a quieter swim can separate reasonably well. Couples traveling without children can have a comfortable stay in shoulder season but will find July and August heavily family-dominated.
The most honest limitation is the food. Guest reviews are split: breakfast earns generally positive marks but dinner quality is described by many reviewers as inconsistent, with repetition across multi-day stays. The all-inclusive drinks selection leans on local brands. The property itself is a 1992 build renovated in 2012 — rooms are functional but not contemporary, and several guests note dated decor despite clean maintenance. The motorway-facing rooms are audibly affected by traffic noise, which is worth knowing before you accept a random assignment.
The resort has 373 rooms across five categories, from standard doubles (28 sq m) to Superior Junior Suites (40 sq m). Parking costs extra daily — worth factoring in if you're renting a car. The seasonal shuttle to Playamar Beach runs May to October; beach access before or after those dates requires a taxi or rental car. For guests who want the beach as primary activity rather than the pools, Playamar is 1.5 km and a solid sandy stretch, though not the same caliber as Nerja or Marbella.