AAA Five Diamond and Forbes Five-Star simultaneously — one of the most decorated all-inclusive resorts in Mexico
Suites start at 1,000 sq ft with private terraces, ocean views, and 24-hour butler concierge — the entry level here exceeds most competitors' premium categories
Premium spirits, wines, and 24-hour room service are fully included — not standard at most all-inclusives, even premium ones
Banderas Bay is swimmable — actual ocean swimming possible, unlike Los Cabos Pacific corridor properties
Cons
Pool lounger competition peaks by 8 AM in high season (December through March) — early rising is required for preferred positions
Some ocean view suites have partial obstructions from palm trees or the Selva del Mar restaurant building — ask at booking about specific suite positioning
Piaf and Frida fill up during high season — book before arrival rather than assuming walk-in availability
Hyatt Ziva Puerto Vallarta
Pros
Las Estacas Beach is a genuinely sheltered cove — the water is calm and clear enough to snorkel without leaving the resort, which is rare for a Mexican all-inclusive.
Every room faces the ocean, including entry-level categories — not a tier-limited benefit.
The seasonal sea turtle release program through the KidZ Club is a legitimately memorable experience for families with children in the 4 to 12 range.
Staff retention here is notably high — returning guests frequently report that the same staff members recognize them on repeat visits.
The swim-up bar's mangonadas and tamarind micheladas are genuinely good rather than standard resort cocktails.
Cons
Specialty restaurant waits stretch to 45 minutes or more during peak weeks — guests who do not claim reservations at check-in end up eating the buffet most evenings.
Ocean waves can close swimming on the beach for full days during strong Pacific swells — not frequent but not rare either, particularly in summer and early fall.
Summary
Grand Velas Riviera Nayarit has a higher guest rating, while Hyatt Ziva Puerto Vallarta has more restaurants, while Hyatt Ziva Puerto Vallarta is the larger property, while Hyatt Ziva Puerto Vallarta has more dining venues, while Grand Velas Riviera Nayarit offers more activities.
The resort prices and markets at five-star level but the finish details and service consistency read closer to four-star, especially outside peak staffing periods.
