Rating8.0Rating8.2Exceptional Service
Guests consistently praise the staff for being friendly, attentive, and incredibly helpful, contributing significantly to a positive vacation experience.
Unlimited-Luxury® Value
The all-inclusive program is highly regarded for its comprehensive offerings, providing excellent value with gourmet dining, top-shelf drinks, and extensive activities.
Dining Variety & Quality
The resort's array of gourmet à la carte restaurants receives accolades for its diverse options and high-quality cuisine, catering to various tastes.
Pristine Environment
Cleanliness throughout the resort, from rooms to public areas and pools, is frequently highlighted as a major strength, enhancing guest comfort.
Stunning Beachfront Location
The direct access to the beautiful, Blue Flag certified Icacos Beach and the refreshing pools are major draws, offering picturesque views and ample recreation.
Temporary Closure
Prospective guests must note the resort's temporary suspension of operations until late 2024, requiring rebooking or contact with Hyatt for assistance.
Service Pacing
While generally excellent, some guests have noted occasional slow service for drinks, particularly by the pools, during peak times.
Elevator Efficiency
A minor recurring complaint involves potential long waits for elevators, which can sometimes impact guest convenience during busy periods.
Beach Amenity Clarity
Historically, there have been conflicting reports about charges for beach sunbeds, although current information suggests they are generally complimentary.
Aggregate score derived from public review platforms. Category scores reflect our editorial assessment based on analysis of guest reviews. ResortFlock is not affiliated with or endorsed by any review platform.
Blue Flag Certification
Icacos Beach
Foundation for Environmental Education
RCI Gold Crown Award
RCI
WTTC Safe Travels Stamp of Approval
World Travel & Tourism Council
Dreams Acapulco Resort & Spa, a 4-star property, officially opened its doors on November 1, 2019, following a major renovation that transformed the original 1971 structure into Acapulco's premier Unlimited-Luxury® destination. Situated on the picturesque Icacos Beach along Acapulco Bay, the resort is a vibrant retreat just 14 km (8.7 miles) and a 20-25 minute drive from Acapulco International Airport (ACA). Please note: The resort is temporarily closed from December 14, 2023, to December 31, 2024, but aims to resume year-round operations.
The resort stands out as the first Unlimited-Luxury® resort in Acapulco, offering an all-inclusive experience that redefines indulgence. Guests enjoy an array of amenities without hidden costs, from gourmet à la carte dining to limitless top-shelf spirits and 24-hour room service. This signature program ensures a truly effortless and sophisticated vacation for both couples and families, making it a unique offering in the region.
Culinary delights abound with seven gourmet dining options, ranging from casual eateries to elegant restaurants. Guests can savor diverse international cuisines, with no reservations required, allowing for spontaneous culinary adventures. Additionally, four bars and lounges serve limitless top-shelf spirits and refreshing beverages, ensuring that a perfect drink is always within reach. Portofino, one of the specialty restaurants, even offers an exclusive adults-only dining experience.
For relaxation and rejuvenation, the Dreams Spa by Pevonia provides a serene escape. Featuring five multi-functional treatment rooms, the full-service spa offers a range of pampering services designed to revitalize body and mind. While the exact size in square feet is not specified, the spa promises a tranquil ambiance for guests seeking wellness and personal care.
Families are warmly welcomed at Dreams Acapulco with dedicated amenities for younger guests. The Explorer's Club, catering to children aged 3-12, operates daily from 10 a.m. to 8 p.m., offering supervised activities and endless fun. Older children and teenagers aged 13-17 can unwind and socialize at the Core Zone Teens Club, open daily from 2 p.m. to 10 p.m., ensuring entertainment for all age groups.
The resort's outdoor recreation options are plentiful, featuring two refreshing pools, including a unique saltwater pool, perfect for a dip or lounging. Direct access to the stunning, golden-sand Icacos Beach, a Blue Flag certified stretch of coastline, invites guests to enjoy sunbathing, swimming, and non-motorized water sports. The resort's prime beachfront location ensures beautiful ocean views and a quintessential Acapulco experience.
