Exceptional cleanliness throughout the resort's facilities and rooms.
Friendly, attentive, and helpful staff dedicated to guest satisfaction.
Stunning ocean views from many rooms and various resort areas.
Comprehensive Unlimited-Luxury® all-inclusive program offering great value.
Wide array of gourmet dining options with no reservations required.
Direct access to the beautiful, Blue Flag certified Icacos Beach.
Two refreshing outdoor pools, including a unique saltwater option.
Supervised Explorer's Club for kids and Core Zone Teens Club for younger guests.
Commitment to eco-friendly practices and involvement in green programs.
Complimentary Wi-Fi available in rooms and public areas for seamless connectivity.
Cons
The resort is temporarily suspended operations from December 2023 to December 2024.
Occasional reports of slow service for drinks, particularly by the pool area.
Some guests have experienced long waits for elevators at certain times.
Older reviews mentioned issues with limited drink availability during specific hours.
Past, conflicting reports about being charged for beach sunbeds (though now typically free).
Grand Velas Los Cabos
Pros
The only all-inclusive in the world simultaneously holding Forbes Five Stars, AAA Five Diamonds, and a MICHELIN-starred restaurant — a genuine distinction, not a marketing claim
Cocina de Autor's 8-10 course tasting menu with wine pairing is fully included in the all-inclusive rate — at a standalone restaurant this would cost hundreds per person
Every suite starts at 1,081 sq ft with ocean views, private terrace jacuzzi, and 24-hour butler concierge — the entry suite here exceeds most competitors' top categories
Three-tier infinity pools naturally segregate family, activity, and adult-only zones without restricting access — practical design rather than strict policy
Cons
Summary
Dreams Acapulco Resort & Spa has more dining venues, while Grand Velas Los Cabos offers more activities.
Beach is not swimmable — Los Cabos Pacific currents make ocean swimming dangerous; the infinity pools are where guests actually swim
Cocina de Autor is restricted to adults and guests 18+ — families with younger children can't access the MICHELIN-starred restaurant during their stay
Rates start around $1,600/night in low season and $1,800+ in peak winter — a significant commitment that requires being genuinely invested in the Five Diamond experience to justify
