Exceptional cleanliness throughout the resort's facilities and rooms.
Friendly, attentive, and helpful staff dedicated to guest satisfaction.
Stunning ocean views from many rooms and various resort areas.
Comprehensive Unlimited-Luxury® all-inclusive program offering great value.
Wide array of gourmet dining options with no reservations required.
Direct access to the beautiful, Blue Flag certified Icacos Beach.
Two refreshing outdoor pools, including a unique saltwater option.
Supervised Explorer's Club for kids and Core Zone Teens Club for younger guests.
Commitment to eco-friendly practices and involvement in green programs.
Complimentary Wi-Fi available in rooms and public areas for seamless connectivity.
Cons
The resort is temporarily suspended operations from December 2023 to December 2024.
Occasional reports of slow service for drinks, particularly by the pool area.
Some guests have experienced long waits for elevators at certain times.
Older reviews mentioned issues with limited drink availability during specific hours.
Past, conflicting reports about being charged for beach sunbeds (though now typically free).
Grand Velas Riviera Nayarit
Pros
AAA Five Diamond and Forbes Five-Star simultaneously — one of the most decorated all-inclusive resorts in Mexico
Suites start at 1,000 sq ft with private terraces, ocean views, and 24-hour butler concierge — the entry level here exceeds most competitors' premium categories
Premium spirits, wines, and 24-hour room service are fully included — not standard at most all-inclusives, even premium ones
Banderas Bay is swimmable — actual ocean swimming possible, unlike Los Cabos Pacific corridor properties
Cons
Pool lounger competition peaks by 8 AM in high season (December through March) — early rising is required for preferred positions
Some ocean view suites have partial obstructions from palm trees or the Selva del Mar restaurant building — ask at booking about specific suite positioning
Summary
Grand Velas Riviera Nayarit has more restaurants, while Dreams Acapulco Resort & Spa has more dining venues, while Grand Velas Riviera Nayarit offers more activities.
