Hyatt Ziva Riviera Cancun vs Sandals Grenada Resort & Spa
Hyatt Ziva vs Sandals Resorts — Side-by-side resort comparison
Key Metrics
| Metric | Hyatt Ziva Riviera Cancun | Sandals Grenada Resort & Spa |
|---|---|---|
| Our Rating | 7.0 | 9.1 |
| Star Rating | 5.0 | 5.0 |
| Room Count | 438 | 257 |
| Restaurants | 17 | 10 |
| Pools | 9 | 5 |
| Year Opened | 2021 | 2013 |
| Year Renovated | 2021 | 2013 |
Features
| Metric | Hyatt Ziva Riviera Cancun | Sandals Grenada Resort & Spa |
|---|---|---|
| All-Inclusive | Yes | Yes |
| Adults Only | No | Yes |
| Beach Access | Yes | Yes |
| Spa | Yes | Yes |
| Kids Club | Yes | No |
Dining Comparison
| Metric | Hyatt Ziva Riviera Cancun | Sandals Grenada Resort & Spa |
|---|---|---|
| Total Venues | 18 | 18 |
| Included | 18 | 17 |
| Extra Charge | 0 | 1 |
Room Comparison
| Metric | Hyatt Ziva Riviera Cancun | Sandals Grenada Resort & Spa |
|---|---|---|
| Room Categories | 8 | 10 |
| Suite Categories | 8 | 6 |
Activities Comparison
| Metric | Hyatt Ziva Riviera Cancun | Sandals Grenada Resort & Spa |
|---|---|---|
| Total Activities | 22 | 25 |
| Included | 15 | 22 |
| Extra Charge | 7 | 3 |
Pros & Cons
Hyatt Ziva Riviera Cancun
Pros
- Diverse and high-quality food, especially at lunch options.
- Exceptional staff known for kindness, helpfulness, and attentive service.
- Spacious, well-appointed rooms often featuring large bathrooms, jacuzzis, and balconies.
- Convenient all-inclusive program covering most vacation needs and amenities.
- Uncrowded oceanfront water park with multiple slides suitable for all ages.
- Numerous sparkling pools, including an ocean-view option for relaxation.
- High standards of cleanliness maintained throughout the resort premises.
- Zen Spa offers a wide range of treatments in a beautiful, Mayan-inspired setting.
Cons
- Isolated location requiring a drive to access nightlife or other towns.
- Potentially rough road leading to the property entrance.
- Long wait times at specialty restaurants, with limited or no reservation options.
- Inconsistent food quality reported for dinner at some specialty venues.
- Noise issues in some rooms from nearby exhaust pipes or resort events.
- Limited poolside service unless a cabana is rented for additional cost.
- Scarcity of natural shade by the pools, making cabanas desirable.
- Narrow beach with common seaweed presence in the water.
- Alcoholic beverages can sometimes be diluted.
Sandals Grenada Resort & Spa
Pros
- Friendly, attentive, and personalized staff service, especially for butler-level guests.
- Outstanding quality and variety of gourmet dining options across 10 specialty restaurants.
- Luxurious and comfortable rooms and suites, often featuring tranquility soaking tubs and great views.
- Beautiful, spacious, and calm Pink Gin Beach with clear turquoise waters.
- Convenient and quick 5-minute airport transfers included.
- Extensive complimentary water sports, including PADI-certified scuba diving for certified guests.
- Innovative resort design with unique features like "pools in the sky" and private plunge pools.
- Exceptional cleanliness throughout the resort, pools, and beaches.
Summary
Sandals Grenada Resort & Spa has a higher guest rating, while Hyatt Ziva Riviera Cancun has more restaurants, while Hyatt Ziva Riviera Cancun is the larger property, while Sandals Grenada Resort & Spa offers more activities.