Hyatt Ziva Cap Cana vs Impression Isla Mujeres by Secrets
Hyatt Ziva vs Impression by Secrets — Side-by-side resort comparison
Key Metrics
| Metric | Hyatt Ziva Cap Cana | Impression Isla Mujeres by Secrets |
|---|---|---|
| Our Rating | 8.2 | 8.3 |
| Star Rating | 4.5 | 5.0 |
| Room Count | 375 | 125 |
| Restaurants | 6 | 8 |
| Pools | 6 | 4 |
| Year Opened | 2019 | 2023 |
| Year Renovated | — | — |
Features
| Metric | Hyatt Ziva Cap Cana | Impression Isla Mujeres by Secrets |
|---|---|---|
| All-Inclusive | Yes | Yes |
| Adults Only | No | Yes |
| Beach Access | Yes | Yes |
| Spa | Yes | Yes |
| Kids Club | Yes | No |
Dining Comparison
| Metric | Hyatt Ziva Cap Cana | Impression Isla Mujeres by Secrets |
|---|---|---|
| Total Venues | 17 | 11 |
| Included | 15 | 11 |
| Extra Charge | 2 | 0 |
Room Comparison
| Metric | Hyatt Ziva Cap Cana | Impression Isla Mujeres by Secrets |
|---|---|---|
| Room Categories | 10 | 10 |
| Suite Categories | 10 | 10 |
Activities Comparison
| Metric | Hyatt Ziva Cap Cana | Impression Isla Mujeres by Secrets |
|---|---|---|
| Total Activities | 19 | 21 |
| Included | 13 | 17 |
| Extra Charge | 6 | 4 |
Pros & Cons
Hyatt Ziva Cap Cana
Pros
- Exceptional, attentive, and friendly staff service.
- Immaculate, new, and well-maintained modern facilities.
- Fantastic on-site water park with lazy river and slides.
- High-quality and diverse food, especially the buffet and hibachi.
- Spacious, comfortable, and modern all-suite accommodations.
- Beautiful, pristine, and swimmable Juanillo Beach.
- Dedicated family-friendly environment and activities.
- Adults-only access to adjacent Hyatt Zilara amenities.
- Quality, well-made drinks that are not watered down.
Cons
- Occasional presence of seaweed on Juanillo Beach.
- Main pools can be unheated and cold.
- Slow service at buffet lines due to staff serving guests.
- Inconsistent food quality at some themed à la carte restaurants.
- Additional costs for "The Blind Butcher" restaurant and airport transfers.
- Limited shade or umbrellas on the beach.
- Infrequent reports of an unpleasant odor near the ocean/sand.
Impression Isla Mujeres by Secrets
Pros
- Only accessible by private catamaran — the arrival experience sets the tone for an exclusive island escape
- AAA Five Diamond designation with back-to-back Most Instagrammable Hotel in the World awards (2024, 2025)
- Personal butler service from 7 AM to 11 PM handles reservations, in-suite wine stocking, and every request
- Pristine Caribbean water stays seaweed-free year-round, unlike mainland Cancún beaches
- Four-story waterslide drops directly into the Caribbean Sea — a one-of-a-kind thrill
- Mediterranean cliffside architecture with dramatic multi-level design offers stunning views from every angle
- Only 125 suites on the entire island property ensures an intimate, uncrowded atmosphere
- Top-shelf spirits, Le Labo amenities, welcome Patrón tequila, and twice-daily minibar refresh all included
- PURE Spa features the island's only Hammam and first-ever Floatarium zero-gravity salt bath
Cons
Summary
Impression Isla Mujeres by Secrets has a higher guest rating, while Impression Isla Mujeres by Secrets has more restaurants, while Hyatt Ziva Cap Cana is the larger property, while Hyatt Ziva Cap Cana has more dining venues, while Impression Isla Mujeres by Secrets offers more activities.