The Beloved Spa is a 35,000-square-foot wellness sanctuary with 14 treatment rooms, a full-service beauty salon, and the resort's signature Agua Viva hydrotherapy circuit. Rooted in Mexican healing traditions blended with contemporary spa techniques, it is consistently ranked among the top spas in the Cancún region.

The Beloved Spa treatment room for couples massage rituals
Courtesy of Beloved Hotels / The Excellence Collection

Agua Viva hydrotherapy circuit with hydro-massage stations
Courtesy of Beloved Hotels / The Excellence Collection
Quiet relaxation areas within the spa for pre- and post-treatment tranquility, including meditation spaces, herbal tea service, and calming aromatherapy environments.
The spa's signature experience — a guided water journey through experience showers, steam rooms, saunas, ice plunge pools, a caldarium, hydro-massage stations, and cascading waterfalls. The circuit takes approximately 90 minutes and is designed to prepare the body for deeper treatment work. Included complimentary with any spa treatment booking.
Side-by-side massage experiences in dedicated couples treatment rooms, using organic oils and traditional Mexican techniques. Options range from relaxation to deep tissue, with durations from 50 to 100 minutes.
A 100-minute full-body, face, and soul therapy using organic remedies including spirulina and coconut foams for exfoliation, followed by an organic facial with sweet olive gommage, turmeric, and Gotu kola extracts, and concluding with a volcanic obsidian detox.
A 75-minute facial blending aroma, sound, and touch with organic ingredients. Includes facial massage, volcanic detox mask, and rejuvenating serums designed to restore a natural glow.
A range of massage styles including Swedish, deep tissue, hot stone, aromatherapy, and traditional Mexican techniques. Available in 50, 75, and 100-minute durations. Scalp massage and personalized hair mask add-ons available.
Exfoliation and body wrap treatments using locally sourced ingredients like Mexican chocolate, agave, honey, and sea salt. Designed to detoxify, hydrate, and soften the skin.
Holistic ceremonies rooted in ancient Mexican traditions, incorporating elements like copal incense, herbal poultices, and energy work. Available as individual or couples experiences.
Full-service salon offering haircuts, styling, blowouts, manicures, pedicures, makeup application, and bridal services. Ideal for couples preparing for a special dinner or celebration.