All-Inclusive

Hard Rock All-Inclusive Collection

Hard Rock Hotel Riviera Maya

Riviera Maya, Puerto Aventuras, Mexico

Room Guide for Hard Rock Hotel Riviera Maya

All 1,264 rooms in both sections include hydro spa tubs, custom rock-themed artwork, a minibar with liquor dispenser, flat-screen TV, private balcony or terrace, and complimentary Wi-Fi. The Hacienda section serves families; the Heaven section is adults-only. Rock Royalty level adds a personal assistant and complimentary 25-minute couple's massage. Golf cart shuttles connect the sections.

16 Room Categories

1264 Total Rooms

Photos

Room Categories

Deluxe Gold King (Hacienda)

Garden View

Entry-level Hacienda room with king bed, garden view, private balcony with hammock, and hydro spa tub. The hammock balcony distinguishes this from standard resort entry-level rooms. Garden view means no ocean sight lines.

482 sq ftSleeps 3Room

King bedHydro spa tubPrivate bath with showerBalcony with hammockMinibar with liquor dispenserLCD TV with satelliteRock Spa® bath amenitiesBathrobes & slippersEspresso/American coffee makerFree wireless internet24-hour room service

Deluxe Gold Double (Hacienda)

Garden View

Two-double-bed configuration in the family section with garden views. The practical choice for families with children who need two separate beds. Same amenities as the king.

482 sq ftSleeps 4Room

Two double bedsHydro spa tubPrivate bath with showerBalcony with hammockMinibar with liquor dispenserLCD TV with satelliteRock Spa® bath amenitiesBathrobes & slippersEspresso/American coffee makerFree wireless internet24-hour room service

Deluxe Gold Pure Wellness (Hacienda)

Garden View

PURE® Hypo-Allergenic certified room with enhanced air purification and hypoallergenic bedding. Same floor plan as Deluxe Gold. Recommended for guests with respiratory sensitivities or allergies.

482 sq ftSleeps 4Room

Hypo-allergenic standardsAdvanced air purificationHypoallergenic mattress and pillow encasementsDeep-cleaned air-handling unitsHydro spa tubBalcony with hammockMinibar with liquor dispenserLCD TV with satelliteFree wireless internet24-hour room service

Deluxe Platinum Double (Hacienda)

Partial Ocean View

Two double beds with a partial ocean view — the lowest category with any ocean sight line. Good step up for families who want a glimpse of the Caribbean without paying for full ocean-view pricing.

482 sq ftSleeps 4Room

Rock Royalty Partial-Ocean-View Room (Hacienda)

Partial Ocean View

Hacienda room with partial ocean views and Rock Royalty benefits including personalized concierge service, upgraded spa access, and premium amenities. Worth it primarily for the concierge when you need restaurant reservations locked in immediately.

482 sq ftSleeps 4Room

King bed or two double bedsHydro spa tubBalcony with hammockPersonal AssistantVIP check-in and check-outPetit fours upon arrivalPillow menuAromatherapy menu25-minute couple's massage at Rock Spa®Complimentary beach bagCD/DVD player (upon request)Bluetooth-enabled wireless alarm clock radioMinibar with liquor dispenserFree wireless internet24-hour room service

Heaven Deluxe Gold with Two Double Beds (Heaven)

Resort View

Adults-only entry category in the Heaven section with two double beds and resort views. Same amenities as Hacienda entry rooms. Choose this if you want the calmer adults-only atmosphere.

482 sq ftSleeps 4Room

Two double bedsHydro spa tubPrivate bath with showerBalconyMinibar with liquor dispenserLCD TV with satelliteRock Spa® bath amenitiesBathrobes & slippersEspresso/American coffee makerFree wireless internet24-hour room service

Heaven Deluxe Diamond King Room (Heaven)

Resort View

Adults-only king room in the Heaven section. Quieter environment than the Hacienda side. Same hard amenities (hydro spa tub, minibar) as Hacienda rooms.

482 sq ftSleeps 2Room

King bedHydro spa tubPrivate bath with showerBalconyMinibar with liquor dispenserLCD TV with satelliteRock Spa® bath amenitiesBathrobes & slippersEspresso/American coffee makerFree wireless internet24-hour room service

Deluxe Swim-Up Room (Heaven)

Pool View

Adults-only room with direct terrace access to a pool. Heaven section location makes this a genuinely quiet swim-up option compared to the busy family-side pools.

482 sq ftSleeps 4Room

Direct access to a pool from the terraceHydro spa tubPrivate bath with showerMinibar with liquor dispenserLCD TV with satelliteRock Spa® bath amenitiesBathrobes & slippersEspresso/American coffee makerFree wireless internet24-hour room service

Heaven Rock Royalty Level Deluxe Platinum with King Bed (Heaven)

Partial Ocean View

Partial ocean view in the Heaven section with Rock Royalty benefits including a personal assistant. A good combination of view, service level, and the calmer adults-only environment.

482 sq ftSleeps 2Room

King bedHydro spa tubPrivate bath with showerBalcony with hammockPersonal AssistantVIP check-in and check-outPetit fours upon arrivalPillow menuAromatherapy menu25-minute couple's massage at Rock Spa®Complimentary beach bagCD/DVD player (upon request)Bluetooth-enabled wireless alarm clock radioMinibar with liquor dispenserFree wireless internet24-hour room service

Deluxe Sky Terrace Room (Hacienda)

Resort, Garden, Pool, or Partial Ocean View

Hacienda room with a private rooftop terrace featuring an additional hydro spa tub and lounge furniture. The extra outdoor space is the main appeal — suited for guests who want a private outdoor area without going to a suite.

482 sq ftSleeps 4Room

Hydro spa tubPrivate bath with showerMinibar with liquor dispenserLCD TV with satelliteRock Spa® bath amenitiesPrivate rooftop terrace with hydro spa tub and lounge chairsFree wireless internet24-hour room service

Heaven Deluxe Platinum Sky Terrace with King Bed (Heaven)

Resort, Garden, Pool, or Partial Ocean View

Adults-only sky terrace room with rooftop hydro spa tub and lounge chairs. The combination of Heaven section location and private rooftop is one of the more distinctive mid-range room options.

482 sq ftSleeps 2Room

King bedHydro spa tubPrivate bath with showerMinibar with liquor dispenserLCD TV with satelliteRock Spa® bath amenitiesPrivate rooftop terrace with hydro spa tub and lounge chairsFree wireless internet24-hour room service

Deluxe Grand Sky Terrace Two-Bedroom (Hacienda)

Resort, Garden, Pool, or Partial Ocean View

Two connecting rooms sharing a private rooftop terrace with hydro spa tub and lounge chairs. One room also has an in-room tub. Good for families or two couples who want shared outdoor space.

964 sq ftSleeps 8Suite

Two connecting roomsPrivate rooftop terrace with hydro spa tub and lounge chairsAdditional hydro tub in one roomHydro spa tub in each room2 full private bathroomsMinibar with liquor dispenserLCD TV with satelliteFree wireless internet24-hour room service

Rock Suite Platinum (2-bedroom) (Hacienda)

Ocean Front View

Two-bedroom oceanfront suite in the Hacienda section with a large private balcony, separate living and dining room, and a hydro spa tub in each bedroom. For families who want oceanfront views and proper suite space.

2583 sq ftSleeps 6Suite

Two connecting bedroomsLiving roomDining roomOversized private balconyHydro spa tub in each room2 full private bathroomsPrivate balcony with hammockLiquor dispenserMinibarLCD TV with satelliteTurndown serviceWelcome petit foursAromatherapy and pillow menuCD/DVD player (upon request)Bluetooth alarm clock radioComplimentary beach bagFree Wi-Fi24-hour room service

Heaven Rock Suite Platinum (Heaven)

Ocean Front View

Adults-only two-bedroom oceanfront suite with separate living/dining area and hydro spa tub in each room. The top family-style accommodation in the Heaven section for two couples or groups.

2583 sq ftSleeps 6Suite

Rock Star Suite (Two Bedroom) with Personal Assistant (Hacienda)

Ocean Front View

Two-bedroom oceanfront suite with a personal assistant, custom furnishings including a gold-and-silver mirrored horse sculpture and hooded throne seating. All Rock Royalty amenities included. The distinctive decor makes this category unusual even within the Hard Rock portfolio.

3000 sq ftSleeps 6Suite

Two bedrooms (King bed, two double beds)Living roomDining roomCustom gold and silver mirrored horse sculptureHooded rock throne seatingAll Rock Royalty Level amenitiesHydro spa tub in each roomMinibar with liquor dispenserLCD TV with satelliteFree Wi-Fi24-hour room service

Rock Suite Platinum – Rooftop Lounge (2-bedroom) (Hacienda)

Ocean Front View

Two-bedroom suite with a private sky terrace featuring an additional hydro spa tub, outdoor dining area, and half bathroom. Oceanfront views from both the suite and the rooftop. Best for guests who want a private entertaining space above the resort.

5166 sq ftSleeps 6Suite

Two bedroomsDining and living room areaHydro spa tub in each room2 full private bathrooms with showersPrivate balcony with hammockSky terrace with a hydro spa tubSky terrace table with chairs and a half bathroomLiquor dispenserMinibarLCD TV with satelliteTurndown serviceWelcome petit foursAromatherapy and pillow menuCD/DVD player (upon request)Bluetooth alarm clock radioComplimentary beach bagFree Wi-Fi24-hour room service