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View →Rating8.2Rating8.0Rating8.2Rating8.0Activities are extensive and mostly included. The Dolphin Habitat and golf are the most distinctive paid extras. The lazy river access is Preferred Club-only — a significant limitation for standard-room guests who specifically want that feature.
Lively central pool with animation team activities and the Mermaid swim-up bar. The most social pool on property — expect music and organized games.
Panoramic Caribbean views, quieter than the main pool. One of two infinity pools — this one is typically the calmer of the two.
Equally spectacular Caribbean views from the north side of the property. Both infinity pools get busy in high season — mid-morning is the best time to secure good lounger positions.
Zero-entry design with smaller water slides and a splash zone. The zero-entry feature is practical for toddlers. Lifeguard coverage.
Same design as the East pool — two separate children's pools reduce crowding and give families more space to spread out.
Two larger water slides — more intense than the children's pool slides. Suitable for older children and adults. Separate from the kids' pools, which keeps the activity level appropriate.
Waterfall feature, The Grotto swim-up bar in the center. The most atmospheric pool setting on the property — good for photos and more intimate than the main pool.
Preferred Club guests only. Winding river with its own swim-up bar (Currents). The exclusivity is a real Preferred Club selling point — families who specifically want lazy river access should book Preferred Club from the start rather than hoping to upgrade.
Private beach within the gated Playa Mujeres community. Wide and long stretch of white sand with blue Caribbean water. The location north of Cancun's hotel zone means this beach historically experiences less sargassum accumulation than properties on the main hotel strip — not immune, but less frequent. Non-motorized water sports launched from the beach. Two large inflatable floaties offshore. Beach bars (The Sand Bar for all guests, Hideaway for Preferred Club). Preferred Club guests have a dedicated section with enhanced service and reserved seating.
Kayaking, snorkeling, boogie-boarding from the beach, included. Two giant inflatable floaties on the beach (iceberg and water trampoline) — unusual and genuinely popular with children and adults.
Organized and independent play, included. Both beach and in-pool volleyball setups available.
Archery, miniature golf, basketball, pickleball, bubble soccer, horseshoes, table games — all included. The breadth is above average for this resort tier.
On-site gym, included.
Yoga, Pilates, Zumba, aqua aerobics, fitness boot camps — included on a daily schedule.
Ages 3–12, 9am–10pm, included. Red Cross CPR-certified staff. Features a mini-water park with smaller slides and splash area exclusively for this age group. One of the more robustly staffed kids' programs on the Riviera Maya.
Ages 13–17, 9am–1am, included. The 1am closing time is longer than most comparable properties — a practical benefit for teens who want to socialize late.
Shows, live music, theme nights, beach parties, karaoke — included and varied throughout the week.
Caribbean dance, Spanish, cooking, and cocktail-making classes — included. The cocktail class is particularly popular for groups.
Wine and tequila tasting sessions, included.
Wave runners and jet skis, extra charge.
Extra charge. The Riviera Maya has excellent reef diving — book through the concierge for day trips to the reef system.
Extra charge. Offshore fishing day trips from nearby marinas.
Extra charge. On-site dolphin facility — interactive programs of varying intensity and duration. Prices and availability confirmed at the activities desk.
Extra charge. Discounted rates at the Greg Norman Playa Mujeres Golf Club adjacent to the property — the course is consistently reviewed as one of the better layouts on the Yucatan Peninsula.
Extra charge, guests 18+ only at Secrets Playa Mujeres.
Extra charge. Chichen Itza, Tulum, cenote trips — organized through the concierge. Worth planning at least one Mayan ruin visit during a 7-night stay.