The Xcaret park adjacency is the single most specific reason to choose this property over other Riviera Maya all-inclusives — underground rivers, Mayan ruins, wildlife, and the nightly Espectacular show within walking distance.
The Teen Club fills a genuine gap — most Riviera Maya family resorts have kids' clubs that stop at age 12, leaving teenagers without a dedicated space.
The adults-only saltwater pool is a distinctive option — saltwater is preferred by many guests over chlorinated freshwater.
Cons
765 rooms at peak occupancy produces significant buffet crowding and pool competition for sun loungers.
Premium spirits cost extra even on the all-inclusive package — budget for this or consider the Royal Level upgrade.
Sandals Grenada Resort & Spa
Pros
Pink Gin Beach is genuinely calm and swimmable — sheltered cove geometry prevents the choppy surf that affects more exposed Caribbean beaches.
Ten restaurants for 257 rooms is a high ratio, resulting in shorter waits and more consistent kitchen quality than larger Sandals properties.
Five-minute airport transfer is among the shortest in the Sandals chain — no long bus rides after a redeye.
SkyPool suites with private infinity plunge pools are architecturally distinctive and not replicated at most other properties.
PADI scuba diving up to two dives/day is included — at $80–100 per dive externally, this adds real value for certified divers.
The property's smaller, quieter personality makes it work well for couples who want intimacy over high-energy activity.
Cons
The Sandals app reservation system is unreliable — restaurants show as fully booked while tables are available, and closures go unannounced.
"Partial ocean view" and even some "ocean view" rooms deliver disappointing sightlines — verify the specific building and floor before booking.
Butler Elite categories represent a meaningful price jump; the value is clearest for guests who actually use 24-hour room service and prefer to delegate planning.
Summary
Sandals Grenada Resort & Spa has a higher guest rating, while Occidental at Xcaret Destination has more restaurants, while Occidental at Xcaret Destination has more dining venues.