Exceptional, attentive, and friendly staff service.
Immaculate, new, and well-maintained modern facilities.
Fantastic on-site water park with lazy river and slides.
High-quality and diverse food, especially the buffet and hibachi.
Spacious, comfortable, and modern all-suite accommodations.
Beautiful, pristine, and swimmable Juanillo Beach.
Dedicated family-friendly environment and activities.
Adults-only access to adjacent Hyatt Zilara amenities.
Quality, well-made drinks that are not watered down.
Cons
Occasional presence of seaweed on Juanillo Beach.
Main pools can be unheated and cold.
Slow service at buffet lines due to staff serving guests.
Inconsistent food quality at some themed à la carte restaurants.
Additional costs for "The Blind Butcher" restaurant and airport transfers.
Limited shade or umbrellas on the beach.
Infrequent reports of an unpleasant odor near the ocean/sand.
Sandals Grande St. Lucian Spa & Beach Resort
Pros
Unbelievable hospitality and friendly, accommodating staff.
Stunning location with panoramic views of Atlantic and Caribbean.
Gorgeous and pristine mile-long beach with calm, crystal-clear waters.
Delicious food and wide variety of 12 dining options.
Lively entertainment team and diverse activities.
Romantic ambiance, ideal for honeymoons and anniversaries.
'Stay at 1, Play at 3' program offering access to other Sandals resorts.
Both motorized and non-motorized water sports are included.
Immaculate resort grounds and common areas.
Cons
Long and sometimes rough 1.5-2 hour drive from Hewanorra International Airport (UVF).
Restaurant closing times can coincide with nightly shows, limiting late dessert options.
Difficulty securing sunbeds with shade, often requiring early morning reservation.
Summary
Hyatt Ziva Cap Cana has a higher guest rating, while Sandals Grande St. Lucian Spa & Beach Resort has more restaurants, while Hyatt Ziva Cap Cana is the larger property, while Sandals Grande St. Lucian Spa & Beach Resort has more dining venues, while Sandals Grande St. Lucian Spa & Beach Resort offers more activities.
