Located side-by-side in the exclusive Cap Cana community, Hyatt Zilara and Hyatt Ziva offer two distinct approaches to Dominican Republic luxury. While the adults-only Hyatt Zilara delivers a sophisticated, romantic atmosphere perfect for couples, the family-friendly Hyatt Ziva features a massive water park and kid-centric amenities. Both share access to the same stunning beach, state-of-the-art fitness center, and expansive Larimar Spa, making the choice purely a matter of whether you're traveling with children or seeking an adults-only escape.
Key Metrics
Metric
Hyatt Zilara Cap Cana
Hyatt Ziva Cap Cana
Our Rating
9.1
8.2
Star Rating
4.5
4.5
Room Count
249
375
Restaurants
6
6
Pools
3
6
Year Opened
2019
2019
Year Renovated
—
—
Features
Metric
Hyatt Zilara Cap Cana
Hyatt Ziva Cap Cana
All-Inclusive
Yes
Yes
Adults Only
Yes
No
Beach Access
Yes
Yes
Spa
Yes
Yes
Kids Club
No
Yes
Dining Comparison
Metric
Hyatt Zilara Cap Cana
Hyatt Ziva Cap Cana
Total Venues
28
17
Included
27
15
Extra Charge
1
2
Room Comparison
Metric
Hyatt Zilara Cap Cana
Hyatt Ziva Cap Cana
Room Categories
9
10
Suite Categories
9
10
Activities Comparison
Metric
Hyatt Zilara Cap Cana
Hyatt Ziva Cap Cana
Total Activities
22
19
Included
18
13
Extra Charge
4
6
Pros & Cons
Hyatt Zilara Cap Cana
Pros
Exceptional and attentive staff, often going "above and beyond" for guests.
High-quality and diverse gourmet dining options, including French-Polynesian and Indian cuisines.
Beautifully maintained, immaculate property with modern design and stunning beaches.
Tranquil and refined adults-only atmosphere, ideal for relaxation.
Full access to the family-friendly Hyatt Ziva Cap Cana's facilities, including its water park.
Premium top-shelf wines and liquors are included in the all-inclusive rate.
Spacious, modern, and well-equipped suites with comfortable beds and great decor.
Pristine Juanillo Beach featuring white, powdery sand directly accessible from the resort.
Cons
Some guests report "ridiculously long" wait times for restaurant seating and at bars.
Occasional mentions of cold pools and dirty hot tubs.
While generally praised, food quality can sometimes be average or inconsistent for certain dishes.
Some guests felt pressured by upselling attempts for Club Level or specialty dining.
Inconsistent mini-bar refills and in-room supplies were occasionally mentioned.
Nightlife on the Zilara side is generally quiet or non-existent, with most bars closing by 11 p.m.
Hyatt Ziva Cap Cana
Pros
Exceptional, attentive, and friendly staff service.
Immaculate, new, and well-maintained modern facilities.
Fantastic on-site water park with lazy river and slides.
High-quality and diverse food, especially the buffet and hibachi.
Spacious, comfortable, and modern all-suite accommodations.
Beautiful, pristine, and swimmable Juanillo Beach.
Dedicated family-friendly environment and activities.
Adults-only access to adjacent Hyatt Zilara amenities.
Quality, well-made drinks that are not watered down.
Cons
Occasional presence of seaweed on Juanillo Beach.
Main pools can be unheated and cold.
Summary
Hyatt Zilara Cap Cana has a higher guest rating, while Hyatt Ziva Cap Cana is the larger property, while Hyatt Zilara Cap Cana has more dining venues, while Hyatt Zilara Cap Cana offers more activities.
