Grand Velas Riviera Maya vs Hyatt Ziva Los Cabos
Velas Resorts vs Hyatt Ziva — Side-by-side resort comparison
Key Metrics
| Metric | Grand Velas Riviera Maya | Hyatt Ziva Los Cabos |
|---|---|---|
| Our Rating | 9.2 | 8.2 |
| Star Rating | 5.0 | 5.0 |
| Room Count | 539 | 607 |
| Restaurants | 8 | 8 |
| Pools | 4 | 4 |
| Year Opened | 2008 | 2009 |
| Year Renovated | 2021 | 2025 |
Features
| Metric | Grand Velas Riviera Maya | Hyatt Ziva Los Cabos |
|---|---|---|
| All-Inclusive | Yes | Yes |
| Adults Only | No | No |
| Beach Access | Yes | Yes |
| Spa | Yes | Yes |
| Kids Club | Yes | Yes |
Dining Comparison
| Metric | Grand Velas Riviera Maya | Hyatt Ziva Los Cabos |
|---|---|---|
| Total Venues | 15 | 19 |
| Included | 15 | 19 |
| Extra Charge | 0 | 0 |
Room Comparison
| Metric | Grand Velas Riviera Maya | Hyatt Ziva Los Cabos |
|---|---|---|
| Room Categories | 11 | 13 |
| Suite Categories | 11 | 4 |
Activities Comparison
| Metric | Grand Velas Riviera Maya | Hyatt Ziva Los Cabos |
|---|---|---|
| Total Activities | 23 | 25 |
| Included | 17 | 23 |
| Extra Charge | 6 | 2 |
Pros & Cons
Grand Velas Riviera Maya
Pros
- Every room is a suite starting at 1,184 sq ft with private terrace, jacuzzi, and daily-restocked minibar — among the largest entry-level suites in the Riviera Maya
- Cocina de Autor is the first all-inclusive restaurant in the world to earn both a MICHELIN star and AAA Five Diamond award
- SE Spa spans 90,000+ sq ft with 40+ treatment suites and a Forbes Five-Star rating — one of Mexico's largest and most awarded resort spas
- Three distinct ambiances let couples, families, and groups each find their ideal setting within one property
- Genuinely premium all-inclusive — eight restaurants, seven bars, premium spirits, 24-hour suite service, and non-motorized water sports all included
- Exceptional kids and teens programming with recently renovated, screen-free Kids' Club and tech-forward Teens' Club with PS5 and golf simulator
- Water Ceremony hydrotherapy journey with eight unique experiences is complimentary with any 50-minute spa treatment
- Personal concierge assigned to every suite across all three ambiances, with butler service in Grand Class and Presidential suites
- Direct Caribbean beach access with white sand, lounger service, and marina center for kayaking and snorkeling
- Multiple pools across three zones means you always find a spot — including an adults-only infinity pool at Grand Class
Cons
- Zen Grand suites are located three-quarters of a mile from the beach — requires shuttle or a 15-minute walk, which some guests find inconvenient for quick beach visits
- Popular restaurants like Cocina de Autor and Piaf book up fast — guests report needing to reserve 6 months in advance during high season or risk missing out
- Premium price point — one of the most expensive all-inclusives in the Riviera Maya, with rates significantly above competitors
- Sargassum seaweed can affect the beach seasonally (typically May–October), and protective barriers, while effective, are not aesthetically pleasing
- The resort's large footprint (80 acres) means significant walking or shuttle-waiting between ambiances, restaurants, and facilities
- Lunch options can be underwhelming compared to dinner — pool snacks and buffet quality receive mixed reviews from guests
- Some guests note the property shows its age in certain Zen Grand areas, despite ongoing renovations
- Restaurants have age restrictions that limit family dining options — Cocina de Autor, Piaf, and Bistro are 16+ (12+ between 6–7 PM only)
Summary
Grand Velas Riviera Maya has a higher guest rating, while Hyatt Ziva Los Cabos is the larger property, while Hyatt Ziva Los Cabos has more dining venues, while Hyatt Ziva Los Cabos offers more activities.