Stunning, clean, and spacious Seven Mile Beach with ample lounge chairs.
Impressive 10-acre sports and fitness complex, largest in Jamaica, with extensive facilities.
Wide array of complimentary water sports (scuba diving, snorkeling, sailing, water skiing, kayaking).
Highly praised specialty dining at Feathers (gourmet) and Lemongrass (Thai-fusion).
Lush tropical gardens and intimate, romantic atmosphere.
Complimentary airport transfers from MBJ and included excursions (catamaran, local bars).
Extensive land activities including tennis lessons, yoga, and aerobics.
Commitment to sustainability, recognized as EarthCheck Certified.
Cons
Inconsistent staff service, ranging from excellent to unsmiling or inattentive.
Occasional issues with inconsistent hot water availability and poor water pressure in rooms.
Unreliable Wi-Fi connectivity with "not spots" and weak signals.
Mixed reviews for buffet lunch/dinner quality and sometimes cold breakfast options.
Reports of towel shortages in rooms and at the beach.
Some rooms experience noise from the main road or restaurants.
Unpleasant odor reported in a specific "fresh water" area with a bridge.
Impression Isla Mujeres by Secrets
Pros
Only accessible by private catamaran — the arrival experience sets the tone for an exclusive island escape
AAA Five Diamond designation with back-to-back Most Instagrammable Hotel in the World awards (2024, 2025)
Personal butler service from 7 AM to 11 PM handles reservations, in-suite wine stocking, and every request
Pristine Caribbean water stays seaweed-free year-round, unlike mainland Cancún beaches
Four-story waterslide drops directly into the Caribbean Sea — a one-of-a-kind thrill
Mediterranean cliffside architecture with dramatic multi-level design offers stunning views from every angle
Only 125 suites on the entire island property ensures an intimate, uncrowded atmosphere
Top-shelf spirits, Le Labo amenities, welcome Patrón tequila, and twice-daily minibar refresh all included
Summary
Impression Isla Mujeres by Secrets has a higher guest rating, while Impression Isla Mujeres by Secrets has more restaurants, while Couples Swept Away is the larger property, while Couples Swept Away has more dining venues, while Couples Swept Away offers more activities.