Part of Palace Resorts
Palace Hotels
Grand-scale luxury all-inclusive resorts in Mexico and Jamaica, featuring properties like Moon Palace and Beach Palace, now part of Marriott's portfolio.
What They Do Best
Palace Hotels is the core resort brand under Palace Resorts, operating some of the Caribbean's largest and most amenity-rich all-inclusive properties. Flagships like Moon Palace Cancún (with 2,000+ rooms) and The Grand at Moon Palace are destination resorts unto themselves, with water parks, golf courses, and dozens of restaurants.
Resort Experience
Palace properties are known for generous all-inclusive inclusions: room service, minibar replenished daily, premium spirits, and "Resort Credits" that guests can use at the spa, golf course, or for excursions. The brand's "Awe Inclusive" concept aims to exceed standard all-inclusive expectations at every touchpoint.
Locations & Properties
The portfolio includes 7 resorts across Cancún (Moon Palace, Beach Palace, Sun Palace), Playa del Carmen (Playacar Palace), Cozumel (Cozumel Palace), and Jamaica (Moon Palace Jamaica). Several properties are now part of Marriott Bonvoy, allowing members to earn and redeem points.
Guest Experience
Guests appreciate the sheer scale of amenities, particularly at Moon Palace properties where the resort itself becomes the destination. The Marriott Bonvoy integration adds significant value for loyalty members. Popular for families, couples, and group travel alike.
