Rating8.2Rating8.1Good
Based on 2.5k reviews
Prime Beachfront Location
Guests consistently rave about the resort's direct access to the beautiful Playa de Muro, a highly-rated beach with golden sand and shallow, family-friendly waters.
Exceptional Staff Service
The resort's staff are frequently praised for their friendliness, professionalism, and helpfulness, contributing significantly to a positive guest experience.
High-Quality & Diverse Dining
The food quality and variety, particularly the extensive buffet selections and desserts, receive high marks, ensuring satisfaction for diverse palates.
Family-Focused Entertainment
Families highly appreciate the dedicated children's activities, including the vibrant animation team, engaging kids' clubs, and exciting pool slides.
Sustainability Commitment
The resort's efforts towards sustainability, being single-use plastic free and using renewable electricity, are a significant positive aspect.
Potential Noise Disturbances
Rooms, especially family-oriented ones or those near public areas, are frequently cited for noise issues, which can impact guest comfort.
Beach Sunbed Charges & Availability
Guests often express frustration over beach sunbeds and umbrellas not being included in the all-inclusive rate and their limited availability.
Mixed Room Quality & Design
While some find rooms comfortable, others describe them as basic, small, or having privacy issues in bathrooms, impacting overall satisfaction.
Unheated Outdoor Pools
The outdoor pools are noted for being very cold, as they are unheated, which can be a drawback for guests expecting warmer swimming options.
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Travelers' Choice
2020, 2019 (Top 10 All-Inclusive in Spain 2019)
TripAdvisor
Certificate of Excellence
2018
TripAdvisor
Eco-Certified Property
Conforms to Global Sustainable Tourism Council standards, participates in EarthCheck
Internal/External Audit
Blue Flag Certification
For Playa de Muro beach
Foundation for Environmental Education
Playa de Muro is one of the consistently highest-rated beaches in mainland Spain for family swimming: the water is shallow enough that children can walk out 30 metres and still be waist-deep, the bottom is sandy without rocks, and the clarity makes it easy to supervise from the shore. Iberostar Waves Playa de Muro sits directly on it. That beach access — not the dining or the spa — is the actual reason families keep choosing this property over the competition on the island.
The cycling facilities are the secondary differentiator. A dedicated cycling center with bike storage, a workshop, a wash station, and rental bikes is an unusual investment for an all-inclusive resort. The road cycling in northern Majorca (the Tramuntana mountain routes) is internationally recognized, and the resort is a legitimate base for cycling guests. Combined with free tennis courts in summer and a 25-metre heated indoor pool, the active-traveler infrastructure here is better than average for Iberostar.
The honest drawback is noise in certain room locations. The family rooms get clustered together, and walls are thin enough that nighttime disturbance is a documented issue. Bathroom layouts in some rooms have glass walls around the toilet — a privacy concern flagged repeatedly in reviews. The outdoor pools are unheated and can be cold outside of July–August; the indoor pool solves this problem but has adults-only hours from 3–7 PM.
Practically: 447 rooms, all-inclusive, 60–62 km from Palma de Mallorca Airport (PMI) — about 50 minutes. The Gust à la carte restaurant (one complimentary dinner per stay for AI guests) specializes in Mallorcan rice dishes and charcoal-grilled fish; it's worth booking on arrival. Beach loungers are extra charge and not managed by the resort.