Rating8.4
Rating8.0
Rating8.1Adults OnlyGood
Based on 7.3k reviews
Exceptional Dining
Guests consistently praise the vast variety and high quality of food across all restaurants, finding options for every taste and diet.
Outstanding Service
The staff are frequently commended for their friendliness, helpfulness, and attentiveness, contributing significantly to a positive guest experience.
Prime Beachfront Location
The resort's superb location, offering direct beach access and proximity to the promenade and Maspalomas dunes, is a major highlight for guests.
Impressive Pool Facilities
The expansive and diverse pool areas, including adults-only infinity and relax pools, plus a children's pool with slides, are highly appreciated.
Impeccable Cleanliness
The hotel maintains very high standards of cleanliness throughout its rooms and common areas, noted by many guests.
Sugary All-Inclusive Drinks
Some guests found the included all-inclusive beverages to be overly sweet, suggesting limited options for healthier drink choices.
Buffet Repetitiveness
While food quality is high, long-staying guests occasionally report that the buffet options can become somewhat repetitive over time.
Minor Room Wear
Although rooms are generally modern, older reviews indicated isolated instances of minor wear and tear, which guests should be aware of.
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Best Large Hotel
2025 Global Hotel Awards
TUI customer feedback
Ecostars Certification
Ecostars
Travel Proud Certified
Booking.com
The adults-only beachfront infinity pool — with its unobstructed promenade and ocean view — is the visual centerpiece of the refurbished Riu Gran Canaria, and it's the detail that separates this property from other Maspalomas all-inclusives. Opened originally in 2000 and fully refurbished in 2023, the 639-room property hits a sweet spot: large enough to have proper facilities across the board, but not so large that it loses any sense of atmosphere.
The Riu4U teen program for ages 13–17 is worth highlighting for family bookers. Most all-inclusives stop at the kids' club age bracket (12 and under) and leave teenagers to fend for themselves. The Riu4U program runs several times weekly with activities specifically designed for that age group — it doesn't run daily, so check the schedule, but it addresses a genuine gap. Combined with the standard RiuLand kids' club for ages 4–12, this is one of the more comprehensively family-programmed Riu properties in Europe.
The honest criticism: the food program gets decent but not enthusiastic reviews. The main buffet (Las Dunas) cycles through competent international fare, and the specialty restaurants — Italian Amore Mio, Asian Kaori, Canarian/grill Atlántico, and gourmet Kulinarium — require reservations and fill quickly during peak season (Christmas, Easter, summer). Guests who don't secure reservations early often fall back to the buffet more nights than they intended. The all-inclusive drinks are consistently described in reviews as sweet and underpowered — if cocktail quality matters to you, expectations should be set accordingly.
Practically: 639 rooms, 34–37 km from Gran Canaria Airport (LPA), about a 27-minute transfer. Three beaches within walking distance: Playa de las Meloneras is the closest (on the doorstep), Playa de Maspalomas and its famous sand dunes are 15 minutes on foot. The 2023 refurbishment means the rooms and common areas are in good condition — this is meaningfully different from the pre-2023 reviews which noted worn fixtures. The resort holds a Best Large Hotel designation in the 2025 Global Hotel Awards.
