Rating6.9Rating8.0Adults OnlyRating6.9Good
Based on 2.5k reviews
Exceptional Aquapark & Pools
Guests consistently praise the resort's extensive aquapark with five waterslides and numerous pools as a major highlight for all ages, offering endless fun and entertainment.
Outstanding Staff Friendliness
The staff receive widespread commendation for their extreme friendliness, helpfulness, and particular affection for children, significantly enhancing the guest experience.
Diverse & Quality Cuisine
The food variety and quality, including themed buffet nights at the main Samaria Restaurant and various international options, are highly appreciated by guests for satisfying diverse palates.
Family-Oriented Environment
The comprehensive kids' club, playgrounds, and dedicated children's entertainment program contribute to a highly family-friendly atmosphere, ensuring enjoyment for younger guests.
High Standards of Cleanliness
The resort's commitment to outstanding cleanliness across all facilities, including rooms, snack bars, and public areas, is frequently highlighted as a key positive aspect.
Room Size Expectations
Some guests advise managing expectations regarding the size of the rooms and balconies, as they have occasionally been found to be smaller than anticipated.
Pebble Beach Nature
The adjacent Maleme beach is characterized by pebbles and rocky areas, which guests should be aware of and consider bringing appropriate footwear for comfort.
Additional Service Costs
While the all-inclusive package is extensive, guests are cautioned that certain services like spa treatments, specific recreational activities, and childcare incur extra charges.
Aggregate score derived from public review platforms. Category scores reflect our editorial assessment based on analysis of guest reviews. ResortFlock is not affiliated with or endorsed by any review platform.
Fischer Award
2019
Fischer
Guest Rating
8.8/10
Hotels.com
Hotel Creta Princess Aquapark & Spa sits directly on Maleme beach on Crete's northwest coast, 32 km and about 32 minutes from Chania International Airport. The Alua Hotels property had its main renovation in summer 2019, updating the main restaurant, bar, and adding a 250-square-meter spa center. The resort's primary draw is the two aquapark complexes — five waterslides across two separate pool areas — which make it one of the better-equipped family aquapark resorts in Crete at the 4-star level.
The all-inclusive program covers meals at the buffet restaurant and two a la carte venues (Mediterranean and Mura Asian), plus drinks, activities, and access to the Mini Club for children aged 4-12. The animation team runs a daily program from morning activities to evening shows and Greek nights — a standard structure for Crete's all-inclusive family market.
The beach is a genuine limitation worth stating clearly: Maleme beach is pebble and rock rather than soft sand. Guests consistently note the need for water shoes. This is typical for many of Crete's northwest coast beaches and the resort isn't misrepresenting itself, but guests expecting Mediterranean soft-sand should know in advance. Crete does have sandy beaches — you'd need to drive to find them from this location.
Practically: 4-star, family-focused, Chania airport access, pebble beach with in-water rocky sections, good aquapark for children. The price tier is mid-market for Crete — competitive against similar Cretan family all-inclusives without trying to compete with the island's luxury boutique properties.