Riviera Maya (Playa del Carmen), Mexico
Rating8.2
Rating8.4Adults Only
Rating8.0Adults Only872 rooms across multiple categories from standard Junior Suites to new Platinum Suite Plunge Pools added in the 2025 renovation. All suites have balconies or terraces. The swimout suites offer direct semi-private pool access. The Platinum tier includes private check-in, concierge service, dedicated pool, and plunge pool on the terrace.
Terrace with private pool
This suite offers a private furnished terrace with a plunge pool and sun loungers. Guests enjoy all exclusive Platinum Services, including private check-in, concierge, and priority dining. It's ideal for those seeking a private water feature.
Not specified, near main building
Entry-level suite near the main building with convenient restaurant access. Comfortable living area with standard amenities. The base category — practical and well-located but without premium views or pool access.
Balcony or terrace
Modernized suite with intelligent air conditioning, large Smart TV, and updated bathroom. The standard upgrade from Junior Suite with improved technology and finishes post-2025 renovation.
Balcony or terrace
Same Deluxe layout with a hot tub on the balcony or terrace. The in-room hot tub is the defining feature — practical for couples who want spa-adjacent relaxation without booking the spa.
Direct access to semi-private pool
Ground-floor suite with direct access to a semi-private pool from the terrace. For guests 13 and older. Steps off the terrace and into the water — one of the most functional room configurations for pool-focused guests.
Not specified (Pool View for Pool Access category)
Tailored for families with a bathroom hot tub and children's welcome amenities. 24-hour concierge access and family-specific services. The family-first room category rather than a standard suite used by families.
Pool View
Offering direct access to a pool, this Family Club Room provides all the family-friendly amenities and services, including special children's gifts and exclusive dining, with the added convenience of stepping right into the water.
Sea/Garden views, Beachfront location
Located in a quiet beachfront area, this suite offers sea or garden views and includes a terrace with a hot tub. Guests enjoy exclusive Platinum Services such as private check-in, a pillow menu, and priority dining.
Private garden, private pool
Exclusively for adults (18+), this luxurious villa features a private garden, private pool with butler service, and an outdoor shower. Guests receive all Platinum Suite services, plus premium Wi-Fi, 24-hour room service, and special spa inclusions.
Private terrace with sea view and whirlpool bathtub
This expansive suite boasts a private terrace with a sea view and a whirlpool bathtub, perfect for luxurious relaxation. It features a separate living and dining room, a 65" Smart TV, and includes all exclusive Platinum Services for an elevated experience.