Rating8.2
Rating8.1
Rating7.9413 rooms across five categories, all with private balconies, complimentary Wi-Fi, and 24-hour room service (11 AM–11 PM). The 2014 renovation means rooms are functional but not recently refreshed. Multiple reviews flag uncomfortable beds and dated décor — worth factoring into expectations. All rooms include minibar and flat-screen TV.
Deluxe Garden View room with king bed, flat-screen TV, minibar, and furnished balcony overlooking tropical gardens
Courtesy of Palladium Hotel Group
Deluxe Garden View room bathroom with modern fixtures and marble finishes
Courtesy of Palladium Hotel Group
Deluxe Garden View room second angle showing the seating area and garden-view balcony
Courtesy of Palladium Hotel Group
Not specified
Not published as a single-room size; connecting configurations reach nearly 900 sq ft. Spacious lounge, hydromassage tub in bathroom, hot tub on terrace, furnished balcony. Up to 6 adults and 2 children in connected configuration. Max 8 guests in connected format.
Garden View
397 sq ft with garden, mangrove, or tropical vegetation views. Furnished balcony with table and chairs, complimentary toiletries, reading area. Located near the lobby. King or two doubles. Max 4 guests.
Garden View
452 sq ft with a connected living room and bedroom layout. Hydromassage bath. Garden views of the Riviera Maya landscape. King or two doubles with a double sofa-bed. Max 4 guests.
Poolside
452 sq ft with convenient main pool proximity. Connected living room/bedroom, hydromassage bath, furnished balcony. King or two doubles with sofa-bed. Max 4 guests.
Poolside
629 sq ft adults-only villa suite with a furnished terrace with hammock and an open-air Mayan shower — a distinctive outdoor shower integrated into the terrace landscaping. Hydromassage bath, sofa-bed. Views of the Riviera Maya mangrove forest. King bed. Max 2 guests.