The Colonial Club butler service creates a genuinely different experience from the main section — butlers handle restaurant reservations and special requests before you need to ask
Arena Gorda beach is one of the better maintained sections of Playa Bávaro — wide, regularly cleaned, and the water is clear
The evening entertainment program is better produced than most comparably priced properties in Punta Cana
Cons
Pool bar and main restaurant waits are noticeably long during peak hours (noon-4 PM) in the family section — this is a 658-room resort and the staffing shows it
The 2017 renovation updated some rooms but not all — request recently renovated rooms at check-in or book via an agent who can flag the better inventory
Sandals Grenada Resort & Spa
Pros
Pink Gin Beach is genuinely calm and swimmable — sheltered cove geometry prevents the choppy surf that affects more exposed Caribbean beaches.
Ten restaurants for 257 rooms is a high ratio, resulting in shorter waits and more consistent kitchen quality than larger Sandals properties.
Five-minute airport transfer is among the shortest in the Sandals chain — no long bus rides after a redeye.
SkyPool suites with private infinity plunge pools are architecturally distinctive and not replicated at most other properties.
PADI scuba diving up to two dives/day is included — at $80–100 per dive externally, this adds real value for certified divers.
The property's smaller, quieter personality makes it work well for couples who want intimacy over high-energy activity.
Cons
The Sandals app reservation system is unreliable — restaurants show as fully booked while tables are available, and closures go unannounced.
"Partial ocean view" and even some "ocean view" rooms deliver disappointing sightlines — verify the specific building and floor before booking.
Butler Elite categories represent a meaningful price jump; the value is clearest for guests who actually use 24-hour room service and prefer to delegate planning.
Summary
Sandals Grenada Resort & Spa has a higher guest rating, while Sandals Grenada Resort & Spa has more restaurants, while Majestic Colonial Punta Cana is the larger property, while Majestic Colonial Punta Cana has more dining venues, while Majestic Colonial Punta Cana offers more activities.
