Hyatt Ziva Riviera Cancun vs Secrets Mirabel Cancun Resort & Spa
Hyatt Ziva vs Secrets Resorts & Spas — Side-by-side resort comparison
Key Metrics
| Metric | Hyatt Ziva Riviera Cancun | Secrets Mirabel Cancun Resort & Spa |
|---|---|---|
| Our Rating | 7.0 | 8.3 |
| Star Rating | 5.0 | 5.0 |
| Room Count | 438 | 487 |
| Restaurants | 17 | 8 |
| Pools | 9 | 6 |
| Year Opened | 2021 | 2025 |
| Year Renovated | 2021 | 2025 |
Features
| Metric | Hyatt Ziva Riviera Cancun | Secrets Mirabel Cancun Resort & Spa |
|---|---|---|
| All-Inclusive | Yes | Yes |
| Adults Only | No | Yes |
| Beach Access | Yes | Yes |
| Spa | Yes | Yes |
| Kids Club | Yes | No |
Dining Comparison
| Metric | Hyatt Ziva Riviera Cancun | Secrets Mirabel Cancun Resort & Spa |
|---|---|---|
| Total Venues | 18 | 14 |
| Included | 18 | 14 |
| Extra Charge | 0 | 0 |
Room Comparison
| Metric | Hyatt Ziva Riviera Cancun | Secrets Mirabel Cancun Resort & Spa |
|---|---|---|
| Room Categories | 8 | 12 |
| Suite Categories | 8 | 5 |
Activities Comparison
| Metric | Hyatt Ziva Riviera Cancun | Secrets Mirabel Cancun Resort & Spa |
|---|---|---|
| Total Activities | 22 | 20 |
| Included | 15 | 17 |
| Extra Charge | 7 | 3 |
Pros & Cons
Hyatt Ziva Riviera Cancun
Pros
- Diverse and high-quality food, especially at lunch options.
- Exceptional staff known for kindness, helpfulness, and attentive service.
- Spacious, well-appointed rooms often featuring large bathrooms, jacuzzis, and balconies.
- Convenient all-inclusive program covering most vacation needs and amenities.
- Uncrowded oceanfront water park with multiple slides suitable for all ages.
- Numerous sparkling pools, including an ocean-view option for relaxation.
- High standards of cleanliness maintained throughout the resort premises.
- Zen Spa offers a wide range of treatments in a beautiful, Mayan-inspired setting.
Cons
- Isolated location requiring a drive to access nightlife or other towns.
- Potentially rough road leading to the property entrance.
- Long wait times at specialty restaurants, with limited or no reservation options.
- Inconsistent food quality reported for dinner at some specialty venues.
- Noise issues in some rooms from nearby exhaust pipes or resort events.
- Limited poolside service unless a cabana is rented for additional cost.
- Scarcity of natural shade by the pools, making cabanas desirable.
- Narrow beach with common seaweed presence in the water.
- Alcoholic beverages can sometimes be diluted.
Secrets Mirabel Cancun Resort & Spa
Pros
- Amazing and attentive service from genuinely friendly and hospitable staff.
- High-quality and diverse food options across all gourmet restaurants.
- Stunning oceanfront location offering beautiful Caribbean Sea and Nichupté Lagoon views.
- Exceptional cleanliness maintained throughout the entire property.
- Comfortable, spacious, and modern rooms with effective air conditioning.
- Significant benefits and exclusive amenities offered by the Preferred Club.
- 24-hour room service is included in the Unlimited-Luxury® program.
- Variety of pools available, including exclusive Preferred Club infinity options.
Cons
Summary
Secrets Mirabel Cancun Resort & Spa has a higher guest rating, while Hyatt Ziva Riviera Cancun has more restaurants, while Secrets Mirabel Cancun Resort & Spa is the larger property, while Hyatt Ziva Riviera Cancun has more dining venues, while Hyatt Ziva Riviera Cancun offers more activities.