Hyatt Zilara Cap Cana vs Sandals Grenada Resort & Spa
Hyatt Zilara vs Sandals Resorts — Side-by-side resort comparison
Key Metrics
| Metric | Hyatt Zilara Cap Cana | Sandals Grenada Resort & Spa |
|---|---|---|
| Our Rating | 9.1 | 9.1 |
| Star Rating | 4.5 | 5.0 |
| Room Count | 249 | 257 |
| Restaurants | 6 | 10 |
| Pools | 3 | 5 |
| Year Opened | 2019 | 2013 |
| Year Renovated | — | 2013 |
Features
| Metric | Hyatt Zilara Cap Cana | Sandals Grenada Resort & Spa |
|---|---|---|
| All-Inclusive | Yes | Yes |
| Adults Only | Yes | Yes |
| Beach Access | Yes | Yes |
| Spa | Yes | Yes |
| Kids Club | No | No |
Dining Comparison
| Metric | Hyatt Zilara Cap Cana | Sandals Grenada Resort & Spa |
|---|---|---|
| Total Venues | 28 | 18 |
| Included | 27 | 17 |
| Extra Charge | 1 | 1 |
Room Comparison
| Metric | Hyatt Zilara Cap Cana | Sandals Grenada Resort & Spa |
|---|---|---|
| Room Categories | 9 | 10 |
| Suite Categories | 9 | 6 |
Activities Comparison
| Metric | Hyatt Zilara Cap Cana | Sandals Grenada Resort & Spa |
|---|---|---|
| Total Activities | 22 | 25 |
| Included | 18 | 22 |
| Extra Charge | 4 | 3 |
Pros & Cons
Hyatt Zilara Cap Cana
Pros
- Exceptional and attentive staff, often going "above and beyond" for guests.
- High-quality and diverse gourmet dining options, including French-Polynesian and Indian cuisines.
- Beautifully maintained, immaculate property with modern design and stunning beaches.
- Tranquil and refined adults-only atmosphere, ideal for relaxation.
- Full access to the family-friendly Hyatt Ziva Cap Cana's facilities, including its water park.
- Premium top-shelf wines and liquors are included in the all-inclusive rate.
- Spacious, modern, and well-equipped suites with comfortable beds and great decor.
- Pristine Juanillo Beach featuring white, powdery sand directly accessible from the resort.
Cons
- Some guests report "ridiculously long" wait times for restaurant seating and at bars.
- Occasional mentions of cold pools and dirty hot tubs.
- While generally praised, food quality can sometimes be average or inconsistent for certain dishes.
- Some guests felt pressured by upselling attempts for Club Level or specialty dining.
- Inconsistent mini-bar refills and in-room supplies were occasionally mentioned.
- Nightlife on the Zilara side is generally quiet or non-existent, with most bars closing by 11 p.m.
Sandals Grenada Resort & Spa
Pros
- Friendly, attentive, and personalized staff service, especially for butler-level guests.
- Outstanding quality and variety of gourmet dining options across 10 specialty restaurants.
- Luxurious and comfortable rooms and suites, often featuring tranquility soaking tubs and great views.
- Beautiful, spacious, and calm Pink Gin Beach with clear turquoise waters.
- Convenient and quick 5-minute airport transfers included.
- Extensive complimentary water sports, including PADI-certified scuba diving for certified guests.
- Innovative resort design with unique features like "pools in the sky" and private plunge pools.
- Exceptional cleanliness throughout the resort, pools, and beaches.
Cons
Summary
Sandals Grenada Resort & Spa has more restaurants, while Sandals Grenada Resort & Spa is the larger property, while Hyatt Zilara Cap Cana has more dining venues, while Sandals Grenada Resort & Spa offers more activities.