The Stay at One, Play at Four program is the best practical perk in the Playa del Carmen Riu cluster — daytime access to Riu Yucatan and Riu Playacar meaningfully increases dining and pool options for longer stays.
The adults-only infinity pool at 800 sq m with ocean views and waiter service is one of the better pool experiences in Riviera Maya — rarely crowded.
The in-room liquor dispenser with gin, tequila, vodka, and rum (restocked daily) is a legitimately useful amenity for guests who drink moderately.
Playacar Beach is one of the better accessible Riviera Maya beaches — calm water and wide white sand.
Cons
The beach is not on-site — the 800-meter walk or shuttle requirement is a real inconvenience on multiple daily visits, especially in July–August heat.
The main pool area is extremely active — if you need quiet pool time, the 12,200 sq m main pool is not it.
The evening show program repeats within a week — guests staying 7+ nights will see repeated acts.
Sandals Grenada Resort & Spa
Pros
Pink Gin Beach is genuinely calm and swimmable — sheltered cove geometry prevents the choppy surf that affects more exposed Caribbean beaches.
Ten restaurants for 257 rooms is a high ratio, resulting in shorter waits and more consistent kitchen quality than larger Sandals properties.
Five-minute airport transfer is among the shortest in the Sandals chain — no long bus rides after a redeye.
SkyPool suites with private infinity plunge pools are architecturally distinctive and not replicated at most other properties.
PADI scuba diving up to two dives/day is included — at $80–100 per dive externally, this adds real value for certified divers.
The property's smaller, quieter personality makes it work well for couples who want intimacy over high-energy activity.
Cons
The Sandals app reservation system is unreliable — restaurants show as fully booked while tables are available, and closures go unannounced.
"Partial ocean view" and even some "ocean view" rooms deliver disappointing sightlines — verify the specific building and floor before booking.
Summary
Sandals Grenada Resort & Spa has a higher guest rating, while Sandals Grenada Resort & Spa has more restaurants, while Hotel Riu Tequila is the larger property, while Sandals Grenada Resort & Spa has more dining venues.
Butler Elite categories represent a meaningful price jump; the value is clearest for guests who actually use 24-hour room service and prefer to delegate planning.
Beach lounger availability at the South Seas pool requires early claiming (pre-8:30 AM on busy weeks) — not ideal for late risers.
Older sections of the property show maintenance wear relative to the newer Italian village buildings.
