AAA Five Diamond and Forbes Five-Star simultaneously — one of the most decorated all-inclusive resorts in Mexico
Suites start at 1,000 sq ft with private terraces, ocean views, and 24-hour butler concierge — the entry level here exceeds most competitors' premium categories
Premium spirits, wines, and 24-hour room service are fully included — not standard at most all-inclusives, even premium ones
Banderas Bay is swimmable — actual ocean swimming possible, unlike Los Cabos Pacific corridor properties
Cons
Pool lounger competition peaks by 8 AM in high season (December through March) — early rising is required for preferred positions
Some ocean view suites have partial obstructions from palm trees or the Selva del Mar restaurant building — ask at booking about specific suite positioning
Piaf and Frida fill up during high season — book before arrival rather than assuming walk-in availability
Hyatt Zilara Cancun
Pros
The beach is genuinely wider than neighboring properties — you can find a quiet spot even during high occupancy weeks.
Beach butlers cover the full beach and learn regular guests' preferences by the second day without being prompted.
All 310 accommodations are suites minimum 653 sq. ft. — no cramped standard rooms regardless of category booked.
Chef's Plate is one of the few resort tasting-menu experiences in Cancun with a daily-changing seven-course format.
The adults-only policy is consistently enforced, which keeps the pool and beach atmosphere calm throughout the day.
Cons
Chef's Plate is only complimentary for Oceanfront Luxury Suite guests and above — guests in Junior Suite categories pay extra to access the resort's best restaurant.
Spice buffet quality falls off notably at dinner by mid-week, with pre-plated sections feeling less fresh.
Pool cabanas at the main infinity pool are not included in the all-inclusive rate; they require a separate daily fee.
Summary
Grand Velas Riviera Nayarit has a higher guest rating, while Grand Velas Riviera Nayarit has more restaurants, while Hyatt Zilara Cancun is the larger property, while Hyatt Zilara Cancun has more dining venues, while Hyatt Zilara Cancun offers more activities.
