Cocina de Autor is the first all-inclusive restaurant in the world to earn both a MICHELIN star and AAA Five Diamond — included in the rate
SE Spa with Forbes Five Stars, 90,000+ square feet, and 40+ treatment suites is one of the largest and most awarded resort spas in Mexico
Three distinct ambiances mean guests in Zen Grand have a completely different resort experience from guests in Grand Class — useful for multi-room group bookings
Tulum ruins are 15 minutes away and cenote tours are easy half-day excursions from this location
Cons
Zen Grand suites are three-quarters of a mile from the beach — the shuttle runs frequently but beach access requires active planning
Cocina de Autor and Piaf book up as far as 6 months in advance in peak season — call before arrival rather than assuming on-arrival booking
Premium pricing at the top of the Riviera Maya all-inclusive market — the quality justifies it but the commitment is real
Less than 1 km from Maurice Bishop International Airport — one of the shortest airport-to-resort transfers in the Caribbean
Two distinct beaches let guests choose between calm swimming conditions and more active water sports conditions
Grenada is significantly less touristy than Jamaica, Punta Cana, or Cancun — the destination itself feels less crowded
Ma Maison and Taj give the dining program more international range than most Royalton all-inclusives in the region
Underwater sculpture park and shipwreck diving excursions available nearby — Grenada has some of the Caribbean's best dive sites
Cons
Service inconsistency is a persistent issue — individual staff members are praised, but overall service standards vary
Room service is frequently described as slow or unreliable — don't rely on it when timing matters
Pool bars close earlier than at some comparable resorts — guests note the early cutoff as a limitation for late-evening poolside drinks
Summary
Grand Velas Riviera Maya has a higher guest rating, while Grand Velas Riviera Maya has more restaurants, while Grand Velas Riviera Maya is the larger property, while Grand Velas Riviera Maya has more dining venues, while Royalton Grenada, Autograph Collection All-Inclusive Resort offers more activities.