Cocina de Autor is the first all-inclusive restaurant in the world to earn both a MICHELIN star and AAA Five Diamond — included in the rate
SE Spa with Forbes Five Stars, 90,000+ square feet, and 40+ treatment suites is one of the largest and most awarded resort spas in Mexico
Three distinct ambiances mean guests in Zen Grand have a completely different resort experience from guests in Grand Class — useful for multi-room group bookings
Tulum ruins are 15 minutes away and cenote tours are easy half-day excursions from this location
Cons
Zen Grand suites are three-quarters of a mile from the beach — the shuttle runs frequently but beach access requires active planning
Cocina de Autor and Piaf book up as far as 6 months in advance in peak season — call before arrival rather than assuming on-arrival booking
Premium pricing at the top of the Riviera Maya all-inclusive market — the quality justifies it but the commitment is real
Hilton Dalaman Sarigerme Resort & Spa
Pros
The 650-meter private beach is one of the longer stretches in the Dalaman resort area — enough space that even peak-season weekends don't feel overcrowded at the water.
The Kidz Paradise children's club is rated highest of any single amenity by families — professional staff with a genuinely structured daily program.
The Elysion Spa at 6,000 sq m with 18 treatment rooms is large enough to have meaningful availability even in high season.
The A la Turca riverside restaurant (May–September) provides a genuinely Turkish dining experience that most resort restaurants don't match.
Cons
All seven specialty à la carte restaurants cost extra per person — the Ultra All-Inclusive rate doesn't cover them. Budget for this upfront or plan your evenings around the included buffet.
The main buffet gets chaotic at peak meal times — guests report significant crowding at the 7 AM, 12:30 PM, and 7 PM rushes.
Some parts of the property were noted as showing age before the 2024 renovation; request recently renovated rooms when booking.
Summary
Grand Velas Riviera Maya has a higher guest rating, while Hilton Dalaman Sarigerme Resort & Spa has more restaurants, while Grand Velas Riviera Maya is the larger property, while Hilton Dalaman Sarigerme Resort & Spa has more dining venues, while Hilton Dalaman Sarigerme Resort & Spa offers more activities.
