Exceptional, friendly, and professional staff service that goes above and beyond.
High-quality gourmet dining with diverse à la carte options and no reservation policy.
Luxurious, spacious, and modern suites, often featuring oversized Jacuzzis for two.
Extensive number of pools (23 total), including private plunge pools and swim-up options.
Generous all-inclusive plan with premium alcoholic beverages and 24-hour room service.
Tranquil and romantic adults-only atmosphere, ideal for couples and relaxation.
Impeccably maintained grounds and high cleanliness standards throughout the resort.
Direct access to a wide, less crowded golden sand beach in Uvero Alto.
Cons
Occasional seaweed presence on the beach, despite daily cleaning efforts, which can impact the experience.
Inconsistent food quality reported in some non-Excellence Club restaurants compared to the higher standard found elsewhere.
Potential for noticeable humidity levels indoors, even with air conditioning, due to room design or climate.
Limited or less vibrant nightlife and evening entertainment options for guests seeking a more lively scene.
Hyatt Ziva Los Cabos
Pros
Exceptional and attentive staff and service.
High-quality, delicious, and varied food at buffets and à la carte restaurants.
Pristine cleanliness of the entire property and rooms.
Multiple inviting pools, including an infinity pool and adults-only option.
Fun and engaging KidZ Zone with a mini water park.
Vibrant, family-friendly atmosphere with activities for all ages.
Beautiful ocean views from various resort areas.
Convenient location near the airport and downtown San José del Cabo.
Excellent value, especially for an all-inclusive experience.
Opportunity for whale spotting during season.
Cons
Beach is generally non-swimmable due to dangerous rip currents and strong waves.
Summary
Excellence El Carmen has more restaurants, while Hyatt Ziva Los Cabos is the larger property, while Excellence El Carmen has more dining venues, while Hyatt Ziva Los Cabos offers more activities.
