Stunning, clean, and spacious Seven Mile Beach with ample lounge chairs.
Impressive 10-acre sports and fitness complex, largest in Jamaica, with extensive facilities.
Wide array of complimentary water sports (scuba diving, snorkeling, sailing, water skiing, kayaking).
Highly praised specialty dining at Feathers (gourmet) and Lemongrass (Thai-fusion).
Lush tropical gardens and intimate, romantic atmosphere.
Complimentary airport transfers from MBJ and included excursions (catamaran, local bars).
Extensive land activities including tennis lessons, yoga, and aerobics.
Commitment to sustainability, recognized as EarthCheck Certified.
Cons
Inconsistent staff service, ranging from excellent to unsmiling or inattentive.
Occasional issues with inconsistent hot water availability and poor water pressure in rooms.
Unreliable Wi-Fi connectivity with "not spots" and weak signals.
Mixed reviews for buffet lunch/dinner quality and sometimes cold breakfast options.
Reports of towel shortages in rooms and at the beach.
Some rooms experience noise from the main road or restaurants.
Unpleasant odor reported in a specific "fresh water" area with a bridge.
Nickelodeon Hotels & Resorts Riviera Maya
Pros
Immersive Nickelodeon theming and 90s nostalgia create a highly engaging atmosphere.
The expansive 6-acre Aqua Nick Water Park is a major highlight with diverse slides and play areas.
Attentive, exceptional, and friendly staff consistently go above and beyond for guests.
Gourmet inclusive dining is highly praised for its quality, variety, and themed options.
The resort maintains very high standards of cleanliness and upkeep throughout the property.
All suites are beautiful, spacious, immaculately themed, oceanfront, and include a private plunge pool.
Complimentary round-trip airport transfers are a convenient and valued inclusion.
Cons
Summary
Nickelodeon Hotels & Resorts Riviera Maya has a higher guest rating, while Couples Swept Away has more restaurants, while Couples Swept Away is the larger property, while Couples Swept Away has more dining venues.
