The resort is genuinely new (2022 complete rebuild) — every room, corridor, and facility is modern with no aging infrastructure
Lift passes and group ski lessons included in the all-inclusive package eliminates the most expensive and logistically complex part of an Alpine holiday
10 spa treatment rooms means better booking availability than most ski resort spas during busy weeks
The 25m indoor pool is a genuine differentiator — most Alpine ski resorts have small heated pools; this is a proper lap pool
Cons
Le Solstice restaurant consistently receives mixed reviews relative to the expectation it sets — if fine dining is the priority, manage expectations or skip the reservation entirely
Ski hire on-site is expensive and has limited opening hours — many experienced skiers pre-book equipment rental in town for better pricing and flexibility
The ski-in route runs on a blue piste, which slows down advanced skiers navigating back to the resort at the end of the day
Coffee quality across the resort (outside the dedicated Coffee Shop) is noted as below par for a property at this price tier
Grand Velas Riviera Maya
Pros
Cocina de Autor is the first all-inclusive restaurant in the world to earn both a MICHELIN star and AAA Five Diamond — included in the rate
SE Spa with Forbes Five Stars, 90,000+ square feet, and 40+ treatment suites is one of the largest and most awarded resort spas in Mexico
Three distinct ambiances mean guests in Zen Grand have a completely different resort experience from guests in Grand Class — useful for multi-room group bookings
Tulum ruins are 15 minutes away and cenote tours are easy half-day excursions from this location
Cons
Zen Grand suites are three-quarters of a mile from the beach — the shuttle runs frequently but beach access requires active planning
Cocina de Autor and Piaf book up as far as 6 months in advance in peak season — call before arrival rather than assuming on-arrival booking
Summary
Grand Velas Riviera Maya has a higher guest rating, while Grand Velas Riviera Maya has more restaurants, while Grand Velas Riviera Maya is the larger property, while Grand Velas Riviera Maya has more dining venues.
