Rating8.0
Rating8.0
Rating8.0Good
Based on 3.2k reviews
Hassle-free Family Ski Vacations
Guests consistently highlight the convenience of included lift tickets, equipment, and lessons (for ages 4+), making skiing with children significantly easier.
Exceptional Food Quality and Variety
The gourmet dining, diverse buffet options (including local cuisine), and overall quality of food are frequently praised.
Outstanding Staff and G.O.s
The friendly, professional, and engaging nature of the staff is repeatedly cited as a highlight, ensuring a positive guest experience.
Comprehensive Kids' Programs
Dedicated kids' clubs and diverse activities for children across all age groups are a huge draw for families, offering parents relaxation.
Stunning Location and Views
The resort's setting overlooking the St. Lawrence River and surrounded by mountains consistently receives high praise for its breathtaking natural beauty.
Crowded Public Areas/Noise
The main communal areas, particularly the theater lounge in the evenings, can become very loud and chaotic due to many children.
Spa Access Restrictions
The steam room and sauna in the Nordic spa are generally not included in the all-inclusive rate, requiring an extra purchase for access.
Limited Hot Tub Capacity
The presence of only one hot tub often leads to overcrowding, especially during peak times, making comfortable use challenging.
No Ski Village/Seclusion
While offering a complete experience within the resort, some guests might find the lack of external dining or exploration options limiting.
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Excellence in Innovation
2024
Tourist Excellence Award
Best Family-Friendly Hotel for Health & Wellness
2025
Women's Health Travel Awards
Green Globe Certification
Green Globe
BREEAM Certification
BREEAM
Chopped Canada Winner (Chef Collaboration)
Collaborator for Le Chalet menu
Food Network Canada
Club Med Québec Charlevoix is Club Med's first mountain resort in North America, opened in December 2021 in the Charlevoix region of Quebec — a UNESCO Biosphere Reserve with a genuine claim to natural drama. The ski access is to Le Massif de Charlevoix, which has the highest vertical drop east of the Rockies (770m) and runs with views over the St. Lawrence River rather than the enclosed mountain valleys typical of European ski areas. Lift passes and group ski lessons are included. A 7.5km sled run is also included — one of the more distinctive non-ski mountain activities in the Club Med portfolio.
The dining program is the second distinguishing feature. Le Chalet gourmet lounge runs reservation-required à la carte menus developed by Chef Mathieu Masson-Duceppe (winner of Chopped Canada), emphasizing Charlevoix regional producers and seasonal ingredients. Terroir & Co. does fondue and raclette with Quebec cheeses and charcuterie. Le Marché's buffet runs poutine, tourtière, bison bourguignon, and smoked salmon alongside international options. This is the most credible regional food program of any Club Med mountain resort.
Honest drawbacks: the on-site hot tub is a single unit and is frequently reported as overcrowded — it cannot comfortably serve the resort's guest volume. The main pool runs 25 yards long but is described as too deep for young children without consistent supervision. The Nordic spa (sauna, hammam, cold bath, snow fountain) requires a day pass ($42–$61) or a treatment booking — it's not included for free access. Ski equipment rental is also not included in the package.
Practically: Quebec City Jean Lesage Airport (YQB) is approximately 1 hour 30 minutes away. The resort sits within a UNESCO Biosphere Reserve with no ski village or external area to explore directly outside the property — it's a self-contained all-inclusive. Baby Club (0–23 months) and Petit Club (2–3 years) cost extra. La Cave wine bar requires reservation and charges à la carte.
