Rating8.0
Rating7.9
Rating8.1Included activities are extensive across the complex: snorkeling equipment (1 hour/day), kayaking, paddleboarding, Hobie Wave sailing, windsurfing, water tricycles, pool aerobics, water polo, tennis, basketball, volleyball, pickleball, archery, paddle tennis, 18-hole mini golf, table tennis, darts, giant chess, and a weekly introductory scuba lesson in the pool. Paid additions include Pirates Island Water Park ($15/person), Surf Rider wave pool, PADI diving, jet skiing, and dolphin encounters.
Multiple large pools with loungers, hammocks, and jacuzzi sections. Pool aerobics and water polo organized here by the animation team. Sunloungers fill by 9 AM in peak season.
Dedicated shallow sections across the complex, including the Barcy Water Park splash zone. Safe for toddlers and young children.
Available in the complex — suitable for lap swimming. Less crowded than the leisure pools.
Separate quiet pool with spouting statues, tiled in-water loungers, and full bar. Bali beds available for rent. The best escape from family activity programs.
Multiple pools across the complex have swim-up bars. The most social option for afternoon drinks.
Larger water park with bigger slides and the Surf Rider wave pool. Extra charge, minimum age 13 for Surf Rider.
Larger water park with bigger slides and the Surf Rider wave pool. Extra charge, minimum age 13 for Surf Rider.
A 2 km stretch of white-sand Caribbean beach with calm, reef-protected water. The offshore coral reef keeps the surf manageable and creates good snorkeling conditions directly from shore. Sun loungers, hammocks, and beach volleyball available. Non-motorized water sports launch from the beach sports station. The beach is the resort's strongest asset — genuinely one of the better Riviera Maya beaches for families.
Included — 1 hour per day. The offshore reef on the Caribbean side offers genuinely good beginner snorkeling; rockier sections near the Palace and Colonial sides are better for fish concentration.
Included. Non-motorized water sports from the beach. Hobie Wave catamarans and water tricycles also available at no charge.
One complimentary introductory pool lesson per week. Full PADI certification courses and open-water dives are extra charge through Dressel Divers.
Included. Castles, slides, and waterfalls in a dedicated kids' splash area. Ages appropriate for young children. No extra charge.
One complimentary introductory pool lesson per week. Full PADI certification courses and open-water dives are extra charge through Dressel Divers.
Included. Castles, slides, and waterfalls in a dedicated kids' splash area. Ages appropriate for young children. No extra charge.
Included, supervised 9 AM-5 PM and 7-8:30 PM evening session. Daily schedule of games, crafts, and themed activities.
Included. Open 9 AM-noon and 9 PM-midnight. Good family evening activity.
Included — full gym with spinning and yoga rooms, certified classes including Zumba, Pilates, and functional training. Ages 16+.
Extra charge. On-site dolphin interaction — the most popular paid extra for families.
Included — full gym with spinning and yoga rooms, certified classes including Zumba, Pilates, and functional training. Ages 16+.
Included, supervised 9 AM-5 PM and 7-8:30 PM evening session. Daily schedule of games, crafts, and themed activities.
Included. Non-alcoholic beverages, current music, 9:30 PM-1:30 AM. The resort's practical answer for families with teenagers.
Experience diverse live entertainment with nightly shows in the theater starting at 9:30 PM (or 8 PM) and live music performances.
Enjoy free entry and house drinks at Jaguar's Nightclub until 2:00 AM, exclusively for guests 18 years and older.
Enroll in PADI-certified scuba diving classes or book exciting diving trips to explore the vibrant underwater world of the Riviera Maya.
Rev up your adventure with thrilling jet ski and WaveRunner rentals, or embark on a deep-sea fishing excursion for an unforgettable catch.
Extra charge ($15/person for Pirates Island, minimum age 13 for Surf Rider wave pool). The better water park experience for kids 8+. Worth budgeting for families.
Enjoy a fun game of bowling at the Strikers sports bar, perfect for family and friends.
Extend your play time on the tennis, basketball, and other sports courts by utilizing night lighting, available at an extra charge.
Professional babysitting services are available at an extra cost (around $15 per hour), requiring a 24-hour advance booking.
Extra charge via the tour desk. Chichen Itza, Tulum, Xcaret, and nearby cenotes (Azul, Cristalino) are the most popular. The cenotes are genuinely worth a half-day.
Extra charge. On-site dolphin interaction — the most popular paid extra for families.
