Rating6.9Rating8.0Adults OnlyRating6.9Good
Based on 4.2k reviews
Prime Beachfront Location
Guests consistently laud the resort's exceptional location, situated directly on or adjacent to a beautiful public beach and within easy reach of charming coves and the town.
Exceptional Staff Service
The resort staff receives widespread praise for being friendly, professional, and exceptionally helpful, with several individuals noted for their outstanding service and entertainment.
Varied & Quality Dining
Food, particularly breakfast, is often commended for its diverse options and daily menu changes, offering a good selection of Mediterranean and international cuisine for an all-inclusive standard.
Modern & Clean Facilities
Many guests appreciate the resort's modern aesthetic and high standards of cleanliness across its pools, public areas, and generally in rooms.
Engaging Entertainment
Relaxed yet varied entertainment, including live musicians in the evenings and organized activities, is a highlight, supported by a friendly animation team.
Room Condition & Maintenance
Some rooms are reported to suffer from musty smells, dated elements, poor air conditioning, and thin walls, leading to noise disturbances from neighbors.
Elevator & Water Issues
Frequent complaints include insufficient, dirty elevators causing long waits, and salty tap water in rooms and dispensers, prompting guests to buy bottled water.
Crowding & Noise Levels
The main pool area can become overly crowded, making sunbed availability difficult, and guests have reported disruptive noise from evening activities or late-night beach gatherings.
Spa Value
Spa services, particularly massages, are frequently deemed overpriced by guests, who felt the quality did not justify the high cost.
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BREEAM Certification
Very Good Rating
BREEAM
Biosphere Certification
Responsible Tourism Institute (RTI)
Certified Sustainable
easyJet holidays
After a €3.5 million renovation completed in April 2023, AluaSoul Mallorca Resort has carved out a clear identity on the southeast coast: a 371-room, adults-only (16+) property on Cala Egos cove where the beach is genuinely walkable, the pools don't cater to children, and the optional 'My Favorite Club' tier adds enough concrete perks to make the upgrade worth calculating. That two-tier structure — standard all-inclusive versus club-level — is the defining quirk of this resort, and it shapes almost every aspect of the experience.
This property suits couples and groups of friends who want a Mediterranean beach base with decent food and evening entertainment but don't need the frenzied activity programming of a larger resort. The adults-only rule creates a reliably calm pool area most of the day, the six dining venues cover breakfast through late evening, and the Cala Egos beach itself — shallow, calm water, white sand — is as good as Mallorca's east coast gets. Skip it if you want a marina-adjacent nightlife scene or a mega-resort with water parks; this is a contained, quiet-ish operation.
The honest weakness here is the room stock. Despite the 2023 renovation, guests consistently flag musty odors, dated fixtures, thin walls between rooms, and spotty in-room Wi-Fi (charged separately, unlike the free public-area Wi-Fi). The main pool also gets crowded by 10 AM — if a sunbed by the water matters to you, you need to be there early. The spa's massages attract repeated complaints about being overpriced relative to quality.
Practically: the resort holds 371 rooms across standard doubles, junior suites, and My Favorite Club suites running up to 474 sq ft. The all-inclusive rate covers the main buffet, à la carte restaurants (reservation required), afternoon beach snacks, and most bars. Room service is available at extra cost. Palma de Mallorca Airport (PMI) is 46–50 minutes by road; a private taxi runs around €90 each way. The resort operates on a seasonal schedule — verify exact open dates before booking.
Best timing is late May through June or September, when temperatures are manageable, the beach is accessible, and occupancy is lower than peak summer. Book My Favorite Club rooms specifically if the private pool and lounge access matter — the standard upgrade to 'sea view' alone adds limited value relative to cost.