Rating6.9Rating8.0Adults OnlyRating6.9Good
Based on 4.3k reviews
Prime Beachfront Location
Guests consistently praise the hotel's superb location with direct access to Es Canar beach and close proximity to local attractions and other beaches.
Exceptional Staff Service
The staff receives high commendation for being friendly, helpful, attentive, and dedicated to providing outstanding guest service.
Excellent Family Facilities
Families particularly appreciate the dedicated children's pools, splash park with a pirate ship and slides, and overall child-friendly atmosphere.
Modern and Clean Environment
Many guests highlight the hotel's modern aesthetic and the consistent cleanliness maintained by the housekeeping team throughout the premises.
Repetitive Food Quality
Lunch and dinner buffets can be repetitive and lack variety, with desserts often designed for children rather than adult palates.
Unexpected Extra Costs
Guests are often frustrated by additional charges for amenities like in-room safes and pool towel changes, which are typically expected in a 4-star hotel.
Inconsistent Room Conditions
While many rooms are modern, some guests report older rooms with maintenance issues, cleanliness concerns, and insufficient clothing storage.
Weak Wi-Fi Connectivity
Inconsistent and weak Wi-Fi signal, particularly in certain areas of the hotel, is a recurring concern for guests.
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Alua Miami Ibiza went through a comprehensive renovation following its 2022 acquisition by Fattal Group, with over €14 million invested and work completed by Spring 2023. The physical result is a significantly modernized property — rooms were refreshed, the pool areas reconfigured, and the Rosé Bar added as an adults' evening space. The renovation is recent enough that the improvements still feel current.
The resort manages a real balancing act between family facilities and adult spaces. The children's pool area features a pirate ship with slides and a sea monster water spray — a genuinely engaging setup for younger guests. Simultaneously, there's a dedicated adults-only sun terrace with Bali beds, and the Rosé Bar caters specifically to adult guests after 20:00. This segmentation is more thoughtful than most all-inclusives that simply label an area 'adults only' without backing it up.
The honest limitation: the buffet is the primary food option, and it is consistently the most criticized aspect of the resort. Desserts receive the harshest reviews — described as sugary and aimed at children. If food quality is central to your holiday experience, the buffet here is unlikely to satisfy. Explore the local restaurants in Es Canar and Santa Eulalia, both accessible on foot or by a short taxi ride.
Practically: 360 rooms across 15 categories, from standard Comfort rooms at 215 sq ft to Suite Quadruple Sea Views at 388 sq ft with separate living areas. Es Canar beach is accessed directly from the resort — step out and you're on the sand. Ibiza Airport is 25–30km away, a 30–40 minute drive. The local eco-tax (tourist tax) of €0.50–€2 per person per night must be paid directly at the property. Uncovered self-parking is approximately €20 per day.
April through June and September–October offer the best conditions: warm enough for the beach, lower pricing, and the Es Canar area at its most relaxed. The Ibiza club scene is concentrated on the west side of the island — Es Canar is deliberately far from it.