Rating6.9Rating8.0Adults OnlyRating6.9Good
Based on 1.6k reviews
Stunning Beachfront Location
Guests consistently praise the hotel's incredible location directly on the seafront, offering breathtaking sea views and direct access to two sandy beaches.
Exceptional Staff Service
The staff are overwhelmingly described as friendly, welcoming, brilliant, and always smiling, significantly enhancing the guest experience with their helpfulness.
Diverse & Quality Buffet Food
The buffet restaurant receives high marks for its variety, selection, and quality of Mediterranean and international options, often described as 'outstanding' and 'delicious'.
Impeccable Cleanliness
The hotel maintains a high standard of cleanliness, with frequent mentions of being 'very clean' and 'spotlessly clean' throughout its facilities.
Inconvenient Drink System
Guests frequently complain about a 'coin system' for drinks, even for all-inclusive wristbands, and the perceived weakness of the beverages.
Crowded Pool Area & Sunbeds
Issues include crowded sunbeds, described as 'crammed in so tight,' and an inconvenient system or lack of readily available pool towels.
Potential Room Noise
Some guests have reported noise issues stemming from adjoining rooms, which can impact the tranquility and comfort of their stay.
Variable Dessert Quality
While main meals are generally praised, a minority of guests found the dessert selection to be limited, unvaried, or of subpar quality.
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Biosphere Standard for Hotels
Certified
Responsible Tourism Institute (RTI)
Sitting between two beaches is the specific structural advantage of Alua Gran Camp de Mar. Camp de Mar Beach is on one side; Ses Dones Beach on the other. Both are sandy, both have direct access from the property, and choosing which to visit changes based on crowd levels, wind direction, or simply mood. Very few Mallorcan resorts have this setup — it's worth naming clearly rather than glossing over as 'beachfront location.'
The spa is a genuine point of differentiation for this property class. Four treatment rooms — specifically named rather than left vague — plus an indoor adults-only heated pool with hydrotherapy, a family indoor heated pool, and a Kneipp corridor make the wellness offering more comprehensive than the typical single-massage-cabin setup at comparable Mallorcan all-inclusives. This matters for guests who plan spa visits as part of their stay rather than a one-off afterthought.
The adults-only terrace (The Tropic) with Balinese beds and hot tubs is a genuinely rare feature at this price tier and one of the resort's clearest selling points for couples without children. The caveat: the Balinese beds are limited in number and fill on a first-come basis each morning — book or reserve them immediately on arrival.
Honest limitation: the token/coin system for drinks at some bars — even for all-inclusive guests — generates consistent guest confusion. Ask at check-in exactly how the drinks system works at each bar before you encounter it.
Practical details: Camp de Mar, southwest Mallorca. Rooms range from 269 sq ft (Double) to 431 sq ft (My Favourite Club Suite). Golf de Andratx 18-hole course is 3km away with guest rates. Coastal hiking paths accessible from the property. Palma is about 25km.