Rating7.2Rating6.3Rating7.6Above Average
Based on 2.7k reviews
Exceptional Snorkeling
Guests consistently rave about the fantastic snorkeling opportunities directly accessible from the resort's beach, noting the clear waters and abundant marine life.
Expansive Private Beach
The resort's greatest asset is its reputation for having the largest and most beautiful private beachfront on Cozumel, offering soft sands and ample space.
Friendly & Attentive Staff
The service staff are frequently praised for their warmth, helpfulness, and dedication to ensuring a pleasant guest experience, particularly in the restaurants.
Great Value All-Inclusive
Many guests highlight the resort's competitive pricing and the comprehensive "Unlimited-Fun®" package as providing excellent value for money.
Family-Friendly Atmosphere
Families appreciate the dedicated kids' and teens' clubs, along with other activities and amenities designed to entertain all age groups.
Dated Rooms & Maintenance
Some guests report rooms appearing dated or showing signs of wear, with occasional minor maintenance issues like leaky air conditioners.
Mixed Dining Experience
Food quality and variety often receive mixed reviews, described as 'just okay' or lacking excitement, particularly over longer stays.
Timeshare Presentations
A recurring source of annoyance for many visitors is the persistent presence of staff attempting to engage guests in timeshare sales pitches.
Isolated Location
The resort's position requires a 20-minute drive to the main town of San Miguel, which can be inconvenient for guests wanting to explore off-site.
Beach Comfort & Amenities
While beautiful, parts of the beach are rocky, necessitating water shoes. Guests also note a lack of food service by pools and sometimes insufficient beach chairs.
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Sunscape Sabor Cozumel makes two specific claims that hold up to scrutiny: it has the largest private beachfront on Cozumel, and the biggest spa on the island with 12 treatment rooms. Both matter. Cozumel is a world-class diving and snorkeling destination, and the resort's beachfront access puts guests within swimming distance of the Mesoamerican Barrier Reef — the second largest barrier reef system on Earth. For divers and snorkelers, this is the primary reason to choose Sabor over any other Cozumel property.
At 128 rooms, this is a small resort by all-inclusive standards. You will know most of the staff by name within two days. The compact size means no golf cart shuttle to dinner, no 10-minute walks between buildings, and no waiting for elevators. Families who want a more intimate atmosphere than the thousand-room Punta Cana properties consistently rate this positively. A comprehensive renovation completed in July 2021 freshened the rooms considerably — this is not a dated property.
The honest limitation is dining variety. Four restaurants serve a property of 128 rooms — that's workable but the rotation will feel familiar by day four or five of a week-long stay. The Market Café buffet handles most meals; Oceana (seafood), Portofino (Italian), and El Patio (Mexican) are the specialty dinner options. La Cava private dining adds a premium option at extra charge. Guests on longer stays will want to venture into Cozumel town for variety.
128 rooms, opened January 2013, renovated 2021. 20 minutes (9–10 miles) from Cozumel International Airport (CZM). The Sunscape Spa by Pevonia® runs 12 treatment rooms, couples suites, and outdoor treatment areas — one of the more serious spa operations for a property this size. Sunny Side Grill runs late-night bites from 11 PM to 7 AM, which is useful for night divers returning from evening boat trips.