Above Average
Based on 6k reviews
Exceptional Staff
Guests consistently laud the attentive, friendly, and 5-star service provided by the entire resort staff, making their stay memorable.
Stunning Natural Setting
The resort's secluded location in the Gulf of Papagayo, surrounded by lush jungle and featuring a unique black sand beach, offers breathtaking views and a truly tranquil ambiance.
Gourmet Dining Experience
The variety of high-quality, gourmet à la carte restaurants with no reservation policy, along with other diverse dining options, is frequently praised by guests.
Romantic Adults-Only Vibe
The peaceful and intimate adults-only environment makes Secrets Papagayo an ideal destination for couples, honeymooners, and those seeking a serene escape.
Immaculate Property
Reviewers consistently highlight the resort's high standards of cleanliness and excellent maintenance across the rooms, pools, and all common areas.
Hilly Resort Layout
The expansive, hilly terrain can pose a challenge for walking, though a shuttle service is available; guests may experience waits for transportation.
Beach Characteristics
While beautiful, the resort's black sand beach is noted as small, potentially rocky in the water for swimming, and offers limited seating options.
Food Consistency
Despite overall high marks for dining, some guests reported occasional inconsistencies in food quality for specific dishes or expressed a desire for more menu variety in certain venues.
Membership Sales Pitches
Some guests expressed dissatisfaction regarding the presence and occasional persistence of membership sales presentations during their vacation.
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Secrets Papagayo's main differentiator is its setting: a secluded bay in Costa Rica's Gulf of Papagayo with direct access to Arenilla Beach — a beach with black volcanic sand rather than the white sand typical of resort destinations. It's visually striking and the bay's protected geometry keeps the water calm and clear. If you're choosing between Secrets properties in Central America and Costa Rica's biodiversity and landscape are part of the appeal, this is the right call.
The bungalow-style accommodations on hilly, forested terrain give the property a character distinct from standard high-rise all-inclusive construction. The trade-off: the terrain means walking between buildings involves hills. Guests with mobility considerations should check room positioning carefully at booking — some units are significantly higher on the hillside than others.
This is the right resort for couples who want an adults-only all-inclusive in Costa Rica without flying into San José and making a long overland transfer. Liberia Airport (LIR) is 20-25 minutes away — one of the most convenient airport-to-beach transfers in the country. It's also a reasonable base for Manuel Antonio and Monteverde day excursions, though those are full-day commitments. If nature exploration is central to your trip, plan your days off-property accordingly.
At 202 rooms, this is one of the smaller Secrets properties — fewer crowds at pools, shorter waits at restaurants. The spa has 13 treatment rooms. Two pools: a main activity pool with swim-up bar and a quieter secondary relaxation pool. No large-scale entertainment infrastructure — the evening program is more modest than bigger Secrets properties, which suits guests who prefer a quieter evening atmosphere.