Rating8.2Adults OnlyRating8.3Adults OnlyGood
Based on 4.5k reviews
Stunning Design & Ambiance
Guests are consistently captivated by the resort's beautiful aesthetics, lush landscaping, and sophisticated, new luxury feel.
Exceptional Gourmet Dining
The food quality, variety across 11 dining venues, and overall gourmet experience receive immense praise, often likened to Michelin-star standards.
Attentive & Friendly Staff
The resort's staff is frequently highlighted for their helpful, warm, and attentive service, contributing significantly to a positive guest experience.
Diverse & Plentiful Pools
The numerous heated pools, unique cenotes, and exclusive rooftop pool are a major draw, offering variety and preventing overcrowding.
Luxurious & Clean Suites
Accommodations are consistently described as gorgeous, spacious, and impeccably clean, providing a comfortable and opulent retreat.
Extensive Activities & Entertainment
The wide range of included daytime activities and engaging nightly shows enhance the overall guest experience, offering diverse options for enjoyment.
Inconsistent Service Speed
A recurring concern is the occasional slowness of service at pool bars, which can lead to longer waits for drinks.
Beach Experience
While accessible, the beach can be a point of disappointment for some due to the presence of anti-algae barriers affecting its pristine appearance.
Preferred Club Value Proposition
Some guests found that the additional cost for Preferred Club access did not always translate into a significantly enhanced value or service experience.
Drink Quality
Reports of watered-down drinks at bars are noted, prompting guests to advise requesting premium spirits or double servings.
Pool Chair Availability
Guests should be prepared to reserve pool chairs early in the morning, especially during peak seasons, due to high demand.
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AAA Five Diamond
AAA
Travelers' Choice
TripAdvisor
What differentiates Secrets Moxché from the dozen other adults-only all-inclusives in Riviera Maya is the cenote concept. The resort has three man-made cenotes — a nod to the Yucatan Peninsula's natural underground pools — built into the property grounds. They're not natural cenotes, but they create a distinctive swimming environment that no other nearby resort replicates. Combined with 11 pools and an 'interior beach-inspired' lagoon area, the resort has more aquatic variety per square foot than most comparably sized properties.
This is a strong match for couples who want a fresh, well-designed adults-only property close to Playa del Carmen. The Fifth Avenue shopping and restaurant strip is 10-15 minutes by taxi, which means you can easily supplement the all-inclusive with dinners out if buffet fatigue sets in. Guests who want complete resort isolation and never plan to leave the property will also be well-served — the 485 suites and 11 pools mean the property rarely feels crowded.
The main limitation is sargassum. Like all Riviera Maya properties, Moxché installs anti-algae barriers on the beach — which is visually disruptive. The barriers work functionally, but the beach itself isn't the pristine postcard experience. The cenotes and pools are the primary swimming and lounging areas for most guests; treat the beach as supplementary.
Opened in 2022 as new construction, 35-65 minutes from Cancun International Airport (CUN). The resort is adjacent to Secrets Impression Moxché — the higher-tier boutique experience at the same location. The spa has 16 treatment rooms including five VIP double treatment rooms with private plunge pools. Preferred Club guests get a complimentary hydrotherapy session per stay. Food quality regularly draws comparisons to non-all-inclusive fine dining — the AAA Five Diamond designation reflects a genuinely elevated culinary standard.