Rating8.9
Rating8.7
Rating8.7Good
Based on 12.1k reviews
Exceptional Staff Service
Guests consistently commend the staff for their attentiveness, friendliness, and willingness to go above and beyond, significantly enhancing the overall stay.
Superior All-Inclusive Program
The Ultra All-Inclusive concept is highly praised for its comprehensive coverage of diverse dining, premium drinks, and numerous activities, offering excellent value.
High-Quality Dining Experience
The variety and quality of food and beverages, especially at the à la carte restaurants, receive strong positive feedback, satisfying diverse culinary preferences.
Comfortable and Well-Maintained Accommodations
Rooms and suites are frequently described as spacious, comfortable, and clean, contributing to a relaxing and luxurious stay.
Family-Friendly Facilities
The resort's extensive amenities for children, including the engaging Rixy Kids Club and dedicated pools, are a major draw for families seeking a complete holiday.
Palm Jumeirah Traffic
The resort's location on the outer crescent of Palm Jumeirah can result in longer travel times when guests wish to explore other popular attractions in Dubai.
Buffet Repetition
While generally praised, some guests on longer stays occasionally find the main buffet options becoming somewhat repetitive.
Future Renovation Impact (2025)
Although aimed at enhancement, guests should be aware that the significant revamp planned for October 2025 might involve temporary changes or updates.
Aggregate score derived from public review platforms. Category scores reflect our editorial assessment based on analysis of guest reviews. ResortFlock is not affiliated with or endorsed by any review platform.
Travelers' Choice award
Best of the Best Travelers' Choice 2024
TripAdvisor
Middle East's Leading Lifestyle Resort
2024
World Travel Awards
Most Popular Hotel Worldwide - Special Award
2024
HolidayCheck
Customer Excellence Award winner
British Airways
Rixos The Palm Hotel & Suites occupies the East Crescent of Palm Jumeirah, which means Arabian Gulf views on one side and Dubai Marina skyline views on the other. The resort makes the claim of being Dubai's only luxury true all-inclusive beach resort—and while 'only' claims invite challenge, the practical point is that the ultra all-inclusive model (including premium international alcohol) at a Palm Jumeirah property with a 1 km private beach is a genuinely unusual combination in Dubai's hotel market.
The property opened in 2011 and was last significantly renovated in October 2025 (following a 2014 renovation), so current guest experiences should reflect updated facilities. 316 rooms and suites across the original structure plus the 2019 Luxury Suite Collection. The L'Olivo Ristorante holds multiple Rocheston Awards and World Luxury Restaurant Awards nominations—a meaningful credential for an all-inclusive hotel restaurant.
Families are the primary audience. The Rixy Kids Club runs archaeological dig activities, seascape painting, magic shows, and the Rixy Disco at night. Four pools include a children's pool, adults-only lap pool, main pool, and Suite Collection pool. Toro Loco Steakhouse's theatrical desserts (flaming pineapple, exploding chocolate bombe) and live DJ atmosphere make it the most social dinner option on property.
Dubai International Airport (DXB) is 39 km away, a 39–40 minute drive in normal traffic—longer in rush hour. This is a moderate transfer for Dubai but worth planning around arrival and departure times.
