Rating8.2
Rating8.4Adults Only
Rating8.0Adults OnlyAbove Average
Based on 1k reviews
Family-Friendly Paradise
Guests consistently praise the extensive and engaging facilities for children, including a dedicated water park, kids' club, and a variety of daily activities that keep younger guests thoroughly entertained.
Exceptional Service
The resort stands out for its incredibly friendly, helpful, and attentive staff who go above and beyond to ensure a pleasant and comfortable stay for all visitors.
Cleanliness and Comfort
High standards of cleanliness are maintained throughout the resort, complemented by spacious, recently renovated rooms that contribute to a comfortable guest experience.
Diverse Culinary Options
The wide array of dining choices, particularly the main buffet, receives accolades for its quality and variety, catering to diverse tastes.
Dining Reservations
A common frustration involves the difficulty in securing reservations for the à la carte restaurants, which are often fully booked, requiring immediate booking upon arrival.
Wi-Fi Variability
The complimentary Wi-Fi service can be inconsistent in terms of speed and reliability, leading to mixed guest experiences.
Room Maintenance Concerns
Some guests have reported occasional issues with room freshness, such as 'musty' smells, and inconsistencies in mini-bar replenishment.
Beach Proximity
While on Bavaro Beach, some resort areas require a moderate 15-minute walk or a short internal train ride to reach the beachfront, which can be a minor inconvenience for some families.
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High Guest Satisfaction
4.5 out of 5 stars
TripAdvisor
High Guest Satisfaction
8.2-9.4 rating
Booking.com
Guest Rating Score™
Based on verified guest reviews
Reviewpro Reputation
Princess Family Club Bavaro operates on a 'hotel within a hotel' concept: it's a self-contained family section of the Grand Bavaro Princess with its own pool, kids' area, and swim-out rooms, but guests also have full access to the larger Grand Bavaro Princess's restaurants, bars, and facilities (excluding Platinum areas). This means a 164–169 room property has the dining depth of a 600+ room resort — which is the core value proposition.
This is squarely designed for families with children under 12. The Kids' Club sits on the beach with its own pool, a pirate ship, and water games. The Rebels Sports Bar provides a teen-specific zone with free arcade machines, pinball, and pool tables. Room configurations include bunk beds and the swim-out suites give families ground-level pool access — one of the more practical features for parents who want kids to move between room and pool with minimal supervision.
The main friction point is restaurant reservation access. The à la carte specialty restaurants across the complex require reservations, and availability is a consistent guest complaint — popular venues like El Gaucho and Tanuki fill quickly, and guests who don't prioritize booking at check-in often find themselves limited to the buffet for entire stays. Wifi is also a recurring complaint: the complimentary signal is inconsistent; premium paid wifi is the practical solution.
Practically: 164–169 rooms, approximately 18–35 minutes from Punta Cana International Airport (PUJ). The resort uses an internal train system for moving between the Family Club section and the beach and other resort areas — plan the extra transit time into beach logistics. Rooms renovated in 2019.