How many restaurants does Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive have?

Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive has 6 restaurants and dining venues.

What is the star rating of Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive?

Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive is a 4.5-star resort.

What's included at Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive?

Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive includes 24-hour all-inclusive service including breakfast, lunch, dinner, and snacks, Access to the international buffet restaurant, Access to most à la carte restaurants (Italian, Grill/Tex-Mex, International, Oriental/Asian), 24-hour room service, Unlimited national and premium brand alcoholic and non-alcoholic drinks, and more.

What is the best room at Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive?

The top room category at Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive is the Presidential Suite. The pinnacle of luxury and exclusivity, offering unparalleled services and an incredible private terrace with spectacular views of the Caribbean Sea for an unforgettable experience.

All-InclusiveAdults Only

Princess Hotels & Resorts

Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive

Q: Is Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive all-inclusive?

Yes, Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive is an all-inclusive resort. Most dining, drinks, and activities are included in your stay.

Q: Is Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive adults-only?

Yes, Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive is an adults-only resort, welcoming guests 18 and older.

Q: Does Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive have a spa?

Yes, Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive has an on-site spa. The Awe Spa features 6 treatment rooms including two couples' rooms, a master suite with hydro tubs, and a bridal suite.

Q: Does Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive have beach access?

Yes, Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive has beach access.

Riviera Maya (Playa del Carmen), Mexico

Party & Nightlife Romantic

4.5 Stars

470 Rooms

6 Restaurants

13 Pools

What Guests Say

8.1/ 10

Good

Based on 7.7k reviews

Category Scores

Dining

Service

Rooms

Cleanliness

8.5

Location

Value

Guests Love

Exceptional Staff
Guests consistently laud the friendly, attentive, and accommodating service provided by the resort's dedicated team, making stays memorable.
Diverse Dining Options
The array of restaurants and buffet receive high praise for food quality, variety, and the inclusion of both à la carte and 24-hour options.
Abundant Pools & Activities
The resort's 13 swimming pools, along with organized daily activities and lively nightly entertainment, are significant draws for guests.
Spacious & Comfortable Suites
Rooms are frequently described as beautiful, large, comfortable, and clean, providing a relaxing and well-appointed retreat for guests.
Adults-Only Serenity
The exclusive adults-only environment creates a tranquil and sophisticated ambiance, perfect for romantic or social getaways without distractions.

Guests Warn

Rocky Beach Access
The beach can be shallow and rocky in many areas, prompting guests to recommend bringing sea shoes for a more comfortable experience in the water.
Room Modernization
Some suites may show minor signs of age or require maintenance, with occasional reports of damp smells and outdated elements.
Restaurant Availability
Guests have noted potential challenges with some à la carte restaurants not being open daily or difficulties in securing preferred dining reservations.
Wi-Fi Performance
While free Wi-Fi is available throughout the resort, its performance can be inconsistent and unreliable, which might affect connectivity for guests.

Aggregate score derived from public review platforms. Category scores reflect our editorial assessment based on analysis of guest reviews. ResortFlock is not affiliated with or endorsed by any review platform.

Awards & Recognition

Traveler Rating

4.2/5 (over 8600 reviews)

TripAdvisor

Guest Rating

8.5/10

Booking.com

Travelife for Accommodation

Certified

Travelife

Reviewed by Resort Flock Staff·Last updated April 2026

Overview

The most practical argument for choosing Platinum Yucatan Princess over comparable Riviera Maya adults-only options is the sister-property access arrangement. Guests can use the facilities, restaurants, and activities of both the Grand Riviera Princess and Grand Sunset Princess next door — excluding those properties' own Platinum and Chill Out areas. This is genuine added value, not marketing language: it gives a 472-suite property the dining depth of a resort complex three times its size.

This is a straightforward choice for adults-only travelers (18+) seeking quiet Riviera Maya accommodation — honeymoons, anniversaries, and friends' trips are the dominant visitor profiles. Couples wanting entertainment programming, a casino, or the resort-as-destination experience would find the nearby Grand Riviera Princess (family-friendly with a much larger entertainment program) a better fit. Solo travelers who want solitude will find this suits well; those wanting to meet people should know this property skews toward couples.

Some aspects of the property show their 2014 construction age in 2025 — guest reviews occasionally mention rooms that feel dated in fixtures or soft furnishings. No major renovation has been documented since opening. This isn't a dealbreaker but worth knowing if you're comparing against newer competitors like Princess Senses The Mangrove in Jamaica.

Practically: 470–472 all-suite accommodations on Punta Bete, 30–55 minutes from Cancun International Airport (CUN) depending on traffic. Thirteen pools spread across the property mean overcrowding is rare even at full occupancy. Six restaurants and 8 bars on-site, significantly expanded by sister-property access.

Pros

+Sister-property access to Grand Riviera and Grand Sunset Princess gives dining variety that most 472-room adults-only resorts can't match
+13 pools across the property mean there's almost always a quieter spot to retreat to
+Adults-only (18+) policy is consistently enforced — the atmosphere is genuinely calmer than family-inclusive alternatives nearby
+Walk-Out Oceanfront Suites offer direct beach access that most Riviera Maya properties don't provide at the suite level

Cons

−Property opened 2014 with no documented major renovation — some guest reviews mention fixtures and soft furnishings that show age
−The main buffet receives weaker reviews than the à la carte restaurants — plan most dinners at specialty venues
−Sargassum seaweed on the beach is a seasonal reality; June–October carries the highest risk

Tips

Book the Lahná Mayan tasting menu and Momo teppanyaki at the front desk immediately on check-in
The sister-property shuttle is the best use of afternoons — explore the Grand Riviera Princess's larger pools and entertainment program without leaving your all-inclusive benefits
Spa hydrotherapy is included with any booked treatment — even a 30-minute massage gives you full circuit access

What's Included

Included in Your Stay

24-hour all-inclusive service including breakfast, lunch, dinner, and snacks
Access to the international buffet restaurant
Access to most à la carte restaurants (Italian, Grill/Tex-Mex, International, Oriental/Asian)
24-hour room service
Unlimited national and premium brand alcoholic and non-alcoholic drinks
Daily replenished in-room minibar with water, soft drinks, and beer
Wide array of daily organized activities and nightly entertainment
Live music, shows, dancing, karaoke, and themed parties
Non-motorized water sports (e.g., paddleboarding, kayaking, snorkeling, catamarans)
Introductory scuba lessons in the pool (one per person per stay)
Fully equipped fitness center with personal trainer
Yoga classes
Access to sports park with tennis, pickleball, padel, multi-purpose court, baseball batting boxes, driving range
Free Wi-Fi access throughout the resort
Access to facilities of Grand Riviera Princess and Grand Sunset Princess (excluding their Platinum and Chill Out areas)

Available at Extra Cost

Spa treatments and services (unless included with specific room categories)
Dining at the Chill Out Beach Club restaurant
Dining at the à la carte menu of the Skylights Restaurant
Motorized water sports
Local and international phone calls
Medical center services
Laundry and valet service

Explore More on Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive

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Overview

What's Included

Included in Your Stay

24-hour all-inclusive service including breakfast, lunch, dinner, and snacks
Access to the international buffet restaurant
Access to most à la carte restaurants (Italian, Grill/Tex-Mex, International, Oriental/Asian)
24-hour room service
Unlimited national and premium brand alcoholic and non-alcoholic drinks
Daily replenished in-room minibar with water, soft drinks, and beer
Wide array of daily organized activities and nightly entertainment
Live music, shows, dancing, karaoke, and themed parties
Non-motorized water sports (e.g., paddleboarding, kayaking, snorkeling, catamarans)
Introductory scuba lessons in the pool (one per person per stay)
Fully equipped fitness center with personal trainer
Yoga classes
Access to sports park with tennis, pickleball, padel, multi-purpose court, baseball batting boxes, driving range
Free Wi-Fi access throughout the resort
Access to facilities of Grand Riviera Princess and Grand Sunset Princess (excluding their Platinum and Chill Out areas)

Available at Extra Cost

Spa treatments and services (unless included with specific room categories)
Dining at the Chill Out Beach Club restaurant
Dining at the à la carte menu of the Skylights Restaurant
Motorized water sports
Local and international phone calls
Medical center services
Laundry and valet service

Princess Hotels & Resorts

Platinum Yucatan Princess All Suites & Spa Resort - All Inclusive