Rating8.0Rating8.0Rating8.0Adults OnlyGood
Based on 11.4k reviews
Exceptional Staff & Service
Guests consistently rave about the genuinely kind, caring, and professional staff who provide outstanding and personalized service, making every stay memorable.
Stunning Beach & Grounds
The resort is highly praised for its pristine white-sand beach and meticulously maintained, beautiful grounds, offering a picturesque and serene backdrop for relaxation.
Expansive Pool Complex
The vast swimming pool complex, including 3 large lagoon-style pools and 5 hydromassage pools, is a significant highlight, providing ample space for relaxation and enjoyment.
Tranquil Adults-Only Vibe
The quiet and peaceful adults-only atmosphere is a major draw, creating an ideal setting for romantic getaways, honeymoons, and undisturbed relaxation.
Luxury in Cuba
Many appreciate the resort for offering a true luxury, all-inclusive experience, which is considered a rare find and a standout feature within Cuba's resort landscape.
Dining Expectations
While often good for Cuban standards, some guests find the food selection and quality, particularly at the buffet, to be modest or underwhelming, advising realistic expectations.
Royal Service Upgrade
Several premium facilities and personalized services are exclusive to Royal Service guests, suggesting an upgrade is often necessary for the fullest luxury experience.
Maintenance Nuances
Though overall cleanliness is high, isolated past reviews mention minor maintenance issues such as broken showers or unkempt bedding in some areas, implying potential inconsistencies.
Wi-Fi Costs
Wi-Fi access, even in public areas, typically incurs an additional charge, which is a point of caution for guests expecting complimentary connectivity during their stay.
Aggregate score derived from public review platforms. Category scores reflect our editorial assessment based on analysis of guest reviews. ResortFlock is not affiliated with or endorsed by any review platform.
Paradisus Princesa del Mar is one of Varadero's more ambitious all-inclusive properties — a sprawling adults-only resort with a two-tier room structure built around the Royal Service concept, where a separate section of the resort operates at a noticeably higher service level. For Cuba, the Royal Service program delivers something unusual: a private beach area, dedicated restaurants, exclusive concierge, and a pool used only by Royal Service guests. In a destination where service consistency is a constant challenge, the Royal Service tier insulates guests from most of the issues that affect standard all-inclusive stays in Cuba.
The beach is one of Varadero's better stretches — white sand, calm Atlantic waters, and direct access from the main resort. The pool complex is a specific guest highlight: a lagoon-style layout with hydromassage sections and multiple areas for different uses. On this metric, the property outperforms most Cuban competitors.
The honest constraint is food. The main buffet — even by Cuban all-inclusive standards — receives 'modest' and 'limited' descriptions in guest reviews. Cuba's supply chain realities reduce what the kitchen can work with, and this affects buffet variety and freshness in ways that comparable properties in Mexico or the Dominican Republic don't experience. The specialty restaurants (Firenze, Sakura, Bamboo, Marseille, Rock House) are significantly better but require reservations and fill quickly.
Royal Service guests eat in dedicated restaurants (Hill Top Hideaway and Bellamar) with their own kitchen teams — a meaningful difference from the main dining program. The food quality gap between Royal Service dining and the general buffet is large enough that first-time Cuba visitors often cite it as the most important upgrade decision.
Varadero airport (VRA) is approximately 40 minutes from the property.