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Rating8.1Hotel Xcaret México
Riviera Maya, near Playa del Carmen, Mexico
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Rating7.9Adults OnlyLa Casa de la Playa
Riviera Maya, near Playa del Carmen, Mexico
View →Rating8.1Rating7.9Adults OnlyRating8.1Rating7.9Adults OnlyVery Good
Based on 7.6k reviews
Culinary Excellence
Guests consistently rave about the exceptional quality, variety, and innovative presentation of the food and beverages, highlighting gourmet dining experiences as a major draw.
All-Fun Inclusive Value
The unique inclusion of unlimited access and transportation to all Grupo Xcaret parks is celebrated as an unparalleled value proposition, offering endless adventure and entertainment.
Artistic & Cultural Immersion
The resort's deep commitment to showcasing Mexican art and culture through its design, decor, and interactive workshops creates a truly enriching and immersive guest experience.
Serene & Beautiful Design
The eco-integrated architecture, stunning grounds, and tranquil ambiance are highly praised for creating a calm, serene, and visually appealing environment for relaxation.
Exceptional Service
Staff members receive widespread acclaim for their outstanding attentiveness, friendly demeanor, and dedication to going above and beyond to ensure guest satisfaction.
Check-in Efficiency
Some guests have reported experiencing longer than expected wait times during the check-in process, suggesting room for improvement in this initial interaction.
Navigational Clarity
A few reviews indicate that the resort's extensive layout can be challenging to navigate, with signage sometimes being unclear, making it difficult to locate specific areas.
Premium Surcharges
While largely all-inclusive, guests should be aware that certain premium dining experiences or spa treatments incur additional costs, which can add up.
High Price Point
The resort's nightly rate is acknowledged as being on the higher end, which is perceived as excellent value by those fully utilizing inclusions but a concern for others.
Aggregate score derived from public review platforms. Category scores reflect our editorial assessment based on analysis of guest reviews. ResortFlock is not affiliated with or endorsed by any review platform.
AAA Five Diamond Award
2023
AAA
Forbes Travel Guide Four Star Hotel and Spa
2024
Forbes Travel Guide
Best Resort Hotel in Mexico
2023
Travel + Leisure
#4 among Top 100 Favorite Hotels in the World
2023
Travel + Leisure
Top 10 best resorts in Mexico
2024
Travel+Leisure
Mexico's Leading Hotel
2023
World Travel Awards
Best All-Inclusive Resorts in the World
Winner of the MexBest Award for Best All-Inclusive Experience. This adults-only resort reinvents the format with its "All-Fun Inclusive" model: unlimited access to seven Grupo Xcaret parks, artist-in-residence workshops, and a showcase of Mexican contemporary art.
Resort Flock Picks
All-Inclusive Resorts with the Best Food
Nine restaurants anchored by the art-forward culinary philosophy of the Xcaret brand, with menus rotating based on seasonal Yucatecan ingredients. All-Fun Inclusive means access to seven parks adds unique dining pop-ups.
Resort Flock Picks
Best Luxury All-Inclusive Resorts
A 900-suite adults-only resort that reinvents the all-inclusive formula with artist-in-residence workshops, unlimited access to seven parks, and a property that is itself a showcase of Mexican contemporary art and architecture.
Resort Flock Picks
Hotel Xcaret Arte opened in December 2021 as the adults-only companion to Hotel Xcaret México. The 900 suites are distributed across five architecturally distinct Casas — each with its own aesthetic, pool, and in some cases, exclusive restaurant access. The eco-integrated design works with the natural landscape rather than clearing it: rivers run through the grounds, and Muluk Spa has treatment rooms carved directly into rock faces and hillsides.
The All-Fun Inclusive program is the central differentiator. Unlike standard all-inclusive programs that cover food and drink, this one includes unlimited access and round-trip transportation to all eight Grupo Xcaret parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco, Xenotes, and Xcaret Xailing (which covers ferry trips to Isla Mujeres and Cozumel). For guests who would pay admission to these parks separately, the included access adds substantial value — a full day at Xcaret alone typically costs $100+ per person.
Dining is the other area where this property overdelivers relative to standard all-inclusives. Encanta — led by Michelin-star Chef Paco Méndez — serves a contemporary Mexican tasting menu and is included for all guests (reservation required). Xaak is a six-course theatrical tasting menu with music and dance elements available at extra charge. The remaining eight restaurants are included and cover the range from Tah-Xido's teppanyaki tables to Apapachoa's vegan rooftop menu. Quality is consistently praised as significantly above typical all-inclusive standards.
Muluk Spa has 21 treatment rooms — an unusually large number for a 900-suite property. The hydrotherapy circuit (sauna, steam room, hot and cold plunge pools, experience showers, Jacuzzis, cold room, and a therapeutic pool overlooking a river) is the spa's most distinctive feature and is available with treatment booking. The adults-only policy (16+) keeps the atmosphere oriented toward couples and groups seeking cultural engagement and calm luxury rather than pool parties.
Practically: 900 suites, opened December 2021, 45–60 minutes from Cancun International Airport (CUN), round-trip airport transfers included. 15 pools total across the property. Adults-only (16+).