Rating8.0
Rating8.1
Rating8.1Good
Based on 1.3k reviews
Exceptional Service
Guests consistently praise the staff for being attentive, friendly, and going above and beyond to ensure a pleasant stay.
Gourmet Dining
The resort's food, particularly the buffet, receives high marks for its variety and quality, offering delicious international, Italian, and Brazilian options.
Stunning Infinity Pool
The main infinity pool is a guest favorite, noted for its beauty, comfort, and breathtaking views of the Caribbean Sea.
Comfortable Accommodations
Rooms are frequently complimented for being spacious, clean, and modern, with many offering desirable ocean views and comfortable amenities.
Prime Island Location
Its central position provides convenient access to Spratt Bight Beach, downtown attractions, and the Toninos Marina, enhancing the overall guest experience.
Commitment to Sustainability
The resort's pioneering efforts in self-sufficiency and renewable energy are unique and appreciated by environmentally conscious travelers.
Health & Food Safety
Some guests reported instances of illness, raising concerns about food hygiene and the resort's response to potential issues.
A La Carte Booking Challenges
Difficulties in securing reservations for the specialized à la carte restaurants, often due to app malfunctions, have been a recurring frustration for guests.
Phased Service Availability
Being a new resort, not all advertised facilities, such as the full complement of restaurants or the spa, may be fully operational or available consistently.
No Private Beach
While close to a public beach, the lack of a private beach area on the resort grounds might be a consideration for some guests.
Value for Money
Despite high praise for many aspects, the overall value for money received a slightly lower rating, possibly due to the aforementioned operational issues.
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Travelers' Choice Award
2024
TripAdvisor
Grand Sirenis San Andrés opened in November 2023 and positions itself as the first self-sufficient hotel in the region — 65% of its energy comes from renewable sources and 28% of water use comes from rainwater harvesting. For guests who care about environmental credentials and want to verify them, these numbers are specific enough to track. The architecture draws from the local Raizal community aesthetic: warm tones and functional lines that feel different from the standard Caribbean all-inclusive box.
The location is practical: 1.7 km from Gustavo Rojas Pinilla Airport (five minutes), and Spratt Bight Beach is a 500-meter walk. The island's famous Seven Colors Sea — where water transitions through distinct color bands due to depth and seagrass — is accessible from this beach area. There's no private beach at the resort itself, which means beach time involves a short walk to a public stretch rather than a gated exclusive section.
At 236 rooms with three specialty restaurants (Italian, Brazilian rodizio, main buffet) and one included Japanese option (Ikebana), the dining program is smaller than most 5-star all-inclusives but appropriate for the resort's scale. The spa at 600 sq m was not fully operational during initial opening phases in late 2023 — this is documented in early guest reviews. Verify spa availability with the hotel before booking if that's a priority.
Practical caveats worth knowing for a new resort: some advertised services weren't consistently available in the first year of operation, including à la carte booking issues via the resort app and the spa. The buffet receives consistently strong reviews; the a la carte booking process less so. Being a new property on a Colombian island destination means expectations should account for early-stage operational variability.
