Hyatt Zilara Cap Cana vs Nickelodeon Hotels & Resorts Riviera Maya
Hyatt Zilara vs Nickelodeon Hotels & Resorts — Side-by-side resort comparison
Key Metrics
| Metric | Hyatt Zilara Cap Cana | Nickelodeon Hotels & Resorts Riviera Maya |
|---|---|---|
| Our Rating | 9.1 | 8.3 |
| Star Rating | 4.5 | 5.0 |
| Room Count | 249 | 280 |
| Restaurants | 6 | 6 |
| Pools | 3 | 4 |
| Year Opened | 2019 | 2021 |
| Year Renovated | — | — |
Features
| Metric | Hyatt Zilara Cap Cana | Nickelodeon Hotels & Resorts Riviera Maya |
|---|---|---|
| All-Inclusive | Yes | Yes |
| Adults Only | Yes | No |
| Beach Access | Yes | Yes |
| Spa | Yes | Yes |
| Kids Club | No | Yes |
Dining Comparison
| Metric | Hyatt Zilara Cap Cana | Nickelodeon Hotels & Resorts Riviera Maya |
|---|---|---|
| Total Venues | 28 | 15 |
| Included | 27 | 12 |
| Extra Charge | 1 | 3 |
Room Comparison
| Metric | Hyatt Zilara Cap Cana | Nickelodeon Hotels & Resorts Riviera Maya |
|---|---|---|
| Room Categories | 9 | 9 |
| Suite Categories | 9 | 9 |
Activities Comparison
| Metric | Hyatt Zilara Cap Cana | Nickelodeon Hotels & Resorts Riviera Maya |
|---|---|---|
| Total Activities | 22 | 25 |
| Included | 18 | 22 |
| Extra Charge | 4 | 3 |
Pros & Cons
Hyatt Zilara Cap Cana
Pros
- Exceptional and attentive staff, often going "above and beyond" for guests.
- High-quality and diverse gourmet dining options, including French-Polynesian and Indian cuisines.
- Beautifully maintained, immaculate property with modern design and stunning beaches.
- Tranquil and refined adults-only atmosphere, ideal for relaxation.
- Full access to the family-friendly Hyatt Ziva Cap Cana's facilities, including its water park.
- Premium top-shelf wines and liquors are included in the all-inclusive rate.
- Spacious, modern, and well-equipped suites with comfortable beds and great decor.
- Pristine Juanillo Beach featuring white, powdery sand directly accessible from the resort.
Cons
- Some guests report "ridiculously long" wait times for restaurant seating and at bars.
- Occasional mentions of cold pools and dirty hot tubs.
- While generally praised, food quality can sometimes be average or inconsistent for certain dishes.
- Some guests felt pressured by upselling attempts for Club Level or specialty dining.
- Inconsistent mini-bar refills and in-room supplies were occasionally mentioned.
- Nightlife on the Zilara side is generally quiet or non-existent, with most bars closing by 11 p.m.
Nickelodeon Hotels & Resorts Riviera Maya
Pros
- Immersive Nickelodeon theming and 90s nostalgia create a highly engaging atmosphere.
- The expansive 6-acre Aqua Nick Water Park is a major highlight with diverse slides and play areas.
- Attentive, exceptional, and friendly staff consistently go above and beyond for guests.
- Gourmet inclusive dining is highly praised for its quality, variety, and themed options.
- The resort maintains very high standards of cleanliness and upkeep throughout the property.
- All suites are beautiful, spacious, immaculately themed, oceanfront, and include a private plunge pool.
- Complimentary round-trip airport transfers are a convenient and valued inclusion.
Cons
Summary
Hyatt Zilara Cap Cana has a higher guest rating, while Nickelodeon Hotels & Resorts Riviera Maya is the larger property, while Hyatt Zilara Cap Cana has more dining venues, while Nickelodeon Hotels & Resorts Riviera Maya offers more activities.